Customer Service Engineer II - DX Core Lab Solutions - Orlando, FL

Customer Service Engineer II - DX Core Lab Solutions - Orlando, FL

Join the team at Siemens Healthineers as a Customer Service Engineer II and work within our DX Core Lab Solutions in Orlando, FL.

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.

Service Area : Orlando, FL

Shift : M-F, 8 : 00 AM – 5 : 00 PM (after onboarding / training)

Responsibilities

• Service diagnostic lab equipment in the Orlando, FL area.
• Install, troubleshoot, repair and perform preventative maintenance on all Siemens Healthcare instrumentation at customer sites with minimal supervision.
• Deliver timely and effective repairs and train operators to ensure optimal system performance and superior customer satisfaction.
• Manage financial performance within the territory, meeting or exceeding revenue, expense, and inventory management targets.
• Manage company assets including a company car, cell phone, computer, tools, and inventory parts.
• Establish and maintain proper business relationships with customers and peers, performing necessary administrative duties accurately.

Qualifications

Required Skills

Base Pay Range

Min $58,240 – Max $87,360 (geography and experience may affect starting pay).

Vendor Credentialing Requirements

Full access to client sites requires meeting all vendor credentialing requirements (valid ID, criminal background checks, drug screens, immunizations, annual TB testing, healthcare training, etc.).

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to categories protected by federal, state or local law.

Siemens Healthineers is committed to providing reasonable accommodations for individuals with disabilities.

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