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Manager, Customer Development FL
Manager, Customer Development FLPernod Ricard • Grand Rapids, MI, US
Manager, Customer Development FL

Manager, Customer Development FL

Pernod Ricard • Grand Rapids, MI, US
2 days ago
Job type
  • Full-time
Job description

Customer Development Manager

At Pernod Ricard USA, we're on a mission to bring people together through moments of convivialityand we're looking for a passionate Customer Development Manager to help us do just that. In this role, you'll be the face of our portfolio in top on-premise accounts, driving growth, visibility, and engagement across our diverse range of brands. This is a unique opportunity to shape the consumer experience, build lasting relationships, and make a measurable impact in a dynamic, fast-paced market.

You're a relationship-builder at heart who thrives in fast-moving environments and enjoys being out in the field. You bring a consultative mindset, a passion for premium brands, and a knack for spotting growth opportunities. You're energized by collaboration, driven by results, and excited to be part of a team that values innovation, inclusion, and authenticity.

Being part of an inclusive and diverse company where professional development and internal career mobility is front-and-center to our talent strategy. This means your career at Pernod Ricard has many possibilities. You'll be part of a culture that celebrates the rich diversity of our people across the globe and be part of our long-standing commitment to making exceptional products, giving back to our communities, and honoring our responsibility to preserve the environment.

  • Serve as the primary Pernod Ricard USA contact for key On-Premise accounts, building strong, consultative relationships.
  • Drive portfolio performance by executing monthly and quarterly sales programs and activating brand-specific initiatives aligned with market priorities.
  • Increase brand visibility through strategic placement of point-of-sale materials and execution of consumer sampling events.
  • Collaborate with distributor partners and internal teams to ensure seamless execution and follow-through on customer needs.
  • Identify new opportunities for growth and innovation within your territory, leveraging market trends and consumer insights.
  • Manage budgets, track sales activity, and maintain accurate records using mobile and desktop tools.
  • Partner with trade education teams to deliver impactful training and brand storytelling to key stakeholders.

Required qualifications :

  • 23 years of experience in sales, preferably within the alcohol beverage or consumer goods industry.
  • Strong communication and relationship-building skills with a customer-first mindset.
  • Ability to work flexible hours, including evenings and weekends, and travel up to 30%.
  • Proficiency in managing budgets, tracking performance, and using digital tools for reporting.
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    Customer Development Manager • Grand Rapids, MI, US

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