Patient Services RepTanner Clinic • Layton, UT, US
No longer accepting applications
Patient Services Rep
Tanner Clinic • Layton, UT, US
20 hours ago
Job type
- Full-time
Job descriptionGreet patients in a warm, friendly, and prompt manner Gather patient and insurance information efficiently and accurately Collect and process co-pays from the patient at the time of service Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary Answer telephones, screen calls, take messages, and provide information to the appropriate source Enter patient data into the EHR system Direct and escort patients to physician offices Provide information to patients about how to make an appointment Assist patients with the use of wheelchairs and wheel them to the appropriate doctor's office if needed Monitor the work area to ensure that it remains safe, secure, and well-maintained Work urgent care hours if required Other duties as assigned Exceptional interpersonal skills with the ability to establish immediate rapport with patients One year of experience in customer service or reception in a health care environment preferred Previous healthcare experience and / or familiarity with medical terminology helpful Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred Knowledge of basic computer skills Knowledge of basic mathematics skills Knowledge of individual responsibilities to accurately direct callers Knowledge of medical terminology and organization services Skill in using multi-line phone system, including transferring calls Skill is providing excellent customer service Ability to get appropriate information to route calls to the appropriate person Ability to calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls Adequate hearing to answer phone and speak with patients Ability to speak clearly and loudly enough to be heard by callers and patients
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Description
Tanner Clinic has an immediate opening for a Patient Services Rep
- Greet patients in a warm, friendly, and prompt manner
- Gather patient and insurance information efficiently and accurately
- Collect and process co-pays from the patient at the time of service
- Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary
- Answer telephones, screen calls, take messages, and provide information to the appropriate source
- Enter patient data into the EHR system
- Direct and escort patients to physician offices
- Provide information to patients about how to make an appointment
- Assist patients with the use of wheelchairs and wheel them to the appropriate doctor's office if needed
- Monitor the work area to ensure that it remains safe, secure, and well-maintained
- Work urgent care hours if required
- Other duties as assigned
Description
Tanner Clinic has an immediate opening for a Patient Services Rep
Essential Job Responsibilities
Requirements
Education : High school diploma or equivalent preferred
Experience
Knowledge
Performance Requirements :
Skills
Abilities
Equipment Operated : Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment : Position is in well-lighted office environment.
Mental / Physical Requirements : Involves sitting approximately 90 percent of the day, walking or standing the remainder.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Health Care Provider
Industries
Medical Practices
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Patient Service Rep • Layton, UT, US
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