Billing Specialist
We are looking for a meticulous and organized Billing Specialist to join our team in Austin, Texas. In this role, you will oversee various billing functions, ensuring invoices are processed accurately and customer accounts are up-to-date. This position requires strong attention to detail, excellent communication skills, and proficiency in managing financial transactions and records.
Responsibilities :
- Input and update customer information, including rate changes, in the system.
- Prepare and distribute invoices on a weekly, semi-monthly, and monthly basis.
- Contact customers with courtesy reminders regarding overdue payments.
- Monitor and track deadlines for rate adjustments and changes.
- Maintain and manage customer contracts efficiently.
- Investigate and resolve disputes related to credit card chargebacks.
- Process manual credit card transactions promptly and accurately.
- Generate journal entries for invoices and ensure proper posting.
- Review and finalize daily journal entries to maintain accurate records.
- Support the front desk with reservation corrections and other administrative tasks as needed.
Requirements :
Proficiency in Microsoft Excel, including vlookup and pivot table functionalities.Strong verbal and written communication skills to interact effectively with customers and team members.Exceptional attention to detail to ensure billing accuracy.Excellent organizational abilities to manage multiple tasks and deadlines.Competence in using PCs and financial systems for billing operations.Familiarity with computerized billing processes and systems.Ability to work independently while maintaining a collaborative approach.Experience in billing functions, collections, and statement preparation is preferred.