Automotive Service-to-Sales Specialist- McCarthy Hyundai

Service-to-Sales Specialist

Are you passionate about customer service and skilled in building relationships? Join our growing team at McCarthy Hyundai-Olathe as a Service-to-Sales Specialist, where you'll play a key role in identifying sales opportunities within our service department. This unique hybrid position bridges the gap between service and sales, helping customers explore vehicle upgrade options while they're in for service.

Responsibilities :

• Proactively engage service customers in the dealership's service drive to discuss potential vehicle upgrade opportunities.
• Review customers' vehicle history, equity position, and current incentives to present tailored trade-in or purchase options.
• Ensure a seamless sales process when a customer is interested in upgrading.
• Maintain accurate records of interactions and follow-up activities in the CRM system.
• Monitor service appointments and identify high-value opportunities based on vehicle age, mileage, and condition.
• Collaborate with service advisors, sales consultants, and managers to maximize conversion rates.
• Stay informed about current inventory, manufacturer programs, lease specials, and financing offers.
• Deliver an exceptional customer experience with professionalism, product knowledge, and follow-through.

Skills :

McCarthy Employment Perks :

If you are looking for an opportunity to join one of the most successful dealerships in the area, then apply NOW to be considered for an interview!