About NYC Tourism + Conventions
New York City Tourism + Conventions is the official marketing, tourism and partnership organization for the City of New York, dedicated to maximizing travel and tourism opportunities throughout the five boroughs, building economic prosperity and spreading the positive image of New York City worldwide. NYCtourism.com is the official website of New York City reaching visitors when in their trip-planning stages and making sure they experience all that the City should offer during their trips. NYCtourism.com is also the home of key marketing programs including NYC Restaurant Week, Broadway Week and more.
POSITION SUMMARY :
The goal of the sales team is to market and sell New York City as a premier and competitive convention destination, positioning its diverse convention components and the products and services of NYC Tourism + Convention members. This position serves as a primary contact for all internal and external communications between the Convention Development team, our clients, members and internal NYC Tourism + Convention Departments. Responsibilities include but are not limited to preparing correspondence, call screening, financial processing, meeting coordination, CRM data management, site inspections, and project management.
RESPONSIBILITIES :
- Provide support to Convention Development. Duties include but are not limited to the preparation of correspondence, scheduling meetings and appointments, maintenance of account files, manage sales leads and data input into the Customer Relationship Management (CRM) computer system. CRM data input includes but is not limited to maintenance of account and contact information, recording meeting specifications and history, producing and distributing direct sales leads to members, and following up on responses. Assists with the preparation of bid book proposals, and power point presentations.
- Attend meetings representing Convention Development, internally and externally.
- Provide administrative support to the Directors / Managers to maintain efficient operations.
- Prepare presentation of quality documents as well as assemble promotional material for client appointments and follow-up material after tradeshows which
Directors / Managers attend.
Work with Directors / Managers on scheduling appointments for sales trips and handle travel for sales missions and trade shows.Assist with the development and logistics for familiarization trips and special projects or events. This may include setting and organizing appointments, corresponding with clients and booking travel arrangements, directing clients around different areas of New York City, participating in client site inspections and dinners.Participate as a representative of NYC Tourism + Conventions at various off-site events. These commitments may occur outside of regular business hours.Create maps, support material, and spread sheets internally & externally when requested.Prepare site visit itineraries and lead clients on their site inspections of New York City hotels and venues when required.Prepare expense reports for Directors / Managers.Assist with various events that Directors / Managers host for clients in New York City and in-market. This could include- act as liaison between venues and legal department, liaison between venues and marketing / creative / AV departments, create menus and place cards, manage RSVP's, shipping materials, and possible travel to events.Performs other duties as requested by the Directors or other Senior Management members.QUALIFICATIONS :
B.A. / B.S. from an accredited 4-year college.Minimum of 2 years' experience.Hospitality-related industry experience required.Excellent verbal and written communication skills.Must have the ability to multi-task and prioritize assignments.Proficient in Microsoft Word and Excel. Proficiency in Power Point, Prezi, and CRM systems a plus.Ability to provide outstanding customer service.Ability to work independently yet coordinate appropriately with internal departments.Ideal candidate is detail oriented, highly organized and collaborative with a strong work ethic and positive attitude.Extremely good judgment; attention to detail a must.New York City Tourism + Conventions offer a competitive benefits package including :
Hybrid Schedule : 3 days in-office (Tues / Wed required + 1 flex day); Fridays remote.Generous Time Off : PTO days and sick time.Holidays : up to 12 paid company holidays, plus extended Winter Break.Floating Holiday : 1 per year, front-loaded.Healthcare : Premium medical, dental, and vision plans, plus HRA.Retirement & Development : Retirement savings plan and professional development opportunities.Perks : Cell phone credit to subsidize your plan, monthly commuter allowance.Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
NYC Tourism + Conventions Commitment to Diversity, Equality and Inclusion
Here at NYC Tourism + Conventions we are an equal opportunity employer, committed to our diversity and inclusiveness. We provide equal work opportunities for all and prohibit discrimination and harassment of any type. All qualified applicants will be considered without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to HRCulture@nyctourism.com let us know the nature of your request.
If you think you might thrive in this environment, we would love to hear from you!
EOE