Receptionist Position at McCashland Kirby Insurance Agency
McCashland Kirby Insurance Agency is seeking a friendly, organized, and dependable receptionist to be the first point of contact for our insurance agency. The ideal candidate will provide outstanding customer service to clients, assist with administrative duties, and help ensure smooth day-to-day operations in a fast-paced office environment.
Key Responsibilities
- Greet clients and visitors in a professional and welcoming manner
- Answer incoming calls, direct inquiries, and manage voicemail and email communication
- Support insurance agents with data entry, policy documentation, and client correspondence
- Process incoming and outgoing mail, payments, and policy documents
- Maintain a clean, organized, and professional reception area
- Assist with updating client information in the agency management system
- Provide general administrative support to the agency team as needed
Qualifications
2 years experience in an office or customer service role (insurance experience a plus)Excellent verbal and written communication skillsStrong organizational skills and attention to detailProficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new softwareProfessional demeanor, positive attitude, and ability to handle confidential information