Receptionist

Job Description

Job Description

The Lutheran Home is seeking a hospitality-minded Receptionist to serve the first point of contact for our retirement community, Saxony Village. In this role, you will embody our values of service, excellence, dignity, fulfillment, grace, and stewardship while providing exceptional customer service and administrative support. You will help ensure that each interaction is handled with efficiency, courtesy, and respect. If you value teamwork and a welcoming environment, we’d like to hear from you.

Responsibilities may include but are not limited to :

• Greet and assist residents, visitors, and staff, ensuring a welcoming and professional environment.
• Answer and direct phone calls, respond to inquiries, and manage front desk operations.
• Oversee daily office functions, maintaining organization, supplies, mail, deliveries, and petty cash.
• Provide administrative support including scheduling, data entry, correspondence, and record maintenance.
• Coordinate resident transportation and maintain related logs and calendars.
• Compile and update community information such as census data, telephone lists, birthdays, meal orders, and guest counts.
• Track and document meal tickets, guest meals, and resident payments.
• Assist in planning and supporting community activities, events, and tours.
• Respond promptly to resident emergency calls, contacting appropriate departments for assistance or notifying security and / or medical personnel as needed.
• Communicate maintenance or service requests to the proper departments.
• Ensure compliance with policies and maintain a clean, organized front office and lobby.
• Perform other duties as assigned to support the efficient operation of the community.

In this Full-time position, your typical schedule will be Monday – Friday working 8 : 00am – 4 : 30pm.

As a full-time team member, you can take part in our many benefits including :

Required Skill, Knowledge and Abilities :

About the Lutheran Home :

Since 1972, the Lutheran Home has provided the region’s residents with dignified and compassionate care. We look to employ and empower dedicated and qualified individuals to provide a culture of positivity, compassion and fun so that we may all live each day fulfilled.

The Lutheran Home is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Please verify that you have included in your application all relevant information and experience for the position you are pursuing. We use this information in our effort to offer competitive and equitable compensation.

Not all positions may be eligible for all benefits.

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