Operations Consultant - Marketing

Description and Requirements

The Role :

The Operations Consultant - Marketing will lead and manage Group Benefit employee-facing integrated marketing campaigns, foundational pitch slides and 2,000+ marketing communication assets. The candidate will also cross train to assist in managing strategic-cross functional email and direct mail campaigns that are designed to increase engagement and retention efforts with employees and policyholders.

This person must be strategic, analytical, results oriented and required to work with teams that develop comprehensive, end-to-end marketing strategies for US Group Benefits' eligible employees and enrolled participants to achieve strong and profitable acquisition, loyalty, and retention.

Key Responsibilities :

• Partner with teams within US Employee Marketing and MetLife Product teams to maintain creative assets & messaging that supports the Group Benefits marketing objectives :

o A&H, Dental, Disability, Life, Pet, Vision, Aura, MetLife Legal Plans, HS&SA, Multiproduct, Federal, SEO, MetLife.com, etc.

Essential Business Experience and Technical Skills :

The expected salary range for this position is 73,000 - 92,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical / prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic / civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

73,000 - 92,000