About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Analyst - Mobis Parts Operations manage inbound / outbound traffic regarding transportation of auto parts for Mobis Parts America and their suppliers with container moves. They will also manage shipments to minimize costs while maximizing profit for Glovis as well as to ensure that all customer inquiries are responded promptly and professionally. This position will also be responsible for AR / AP Process, weekly, and monthly closing reports and various projects as required.
Responsibilities
- Provide and Covering In & Out Bound operations services
Coordinate and monitor US inbound traffic regarding the transportation of auto parts with customers and provide assistant regarding documentation, inland deliveries, and customs related operations
Manage demurrage / detention / chassis charge to minimize cost for the customerBe able to calculate any fees occurred for containers including demurrage, detention, chassis, storage, prepull, stop over, driver detention and etc and advise customer in timely manner with occurring chargesNotify customer in advance for the containers that may occur any chargesNotify any occurred charges to Accounting department so they can invoice customersProvide report for subordinate employees performance to supervisor and managerAR / AP process, monthly closing reportProvide report to supervisor and managerUpdate daily operation and provide daily, weekly, and monthly reportMaintain list of all approved carriers and route guides by management and implement an effective cost-saving container transportation systemThoroughly understand customers' demand and adjust daily operations to fit customers' needs including container delivery date change requests
Send container tracing report to customers weekly or daily requested by customerNotify customers with updates from when the container departs from the port to customer warehouse including estimated time of arrival and current location of the containerCoordinate internal / external communication to enhance operation, and report critical issues to the Manager and Management and maximize profit for GlovisLiasing between managers and subordinate employees, as well as collaborating with other departments to optimize container move servicesHandling customer queries and escalating serious complaints to managementOther duties as assignedCompensation
$48,000-$53,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of Working at Hyundai GLOVIS America Inc.
Medical InsuranceVision InsuranceDental InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short-Term & Long-Term DisabilityPaid Vacation, Holidays, and Sick leavePet InsuranceHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement401(k) with Generous MatchingReferral BonusesAuto AllowanceQuarterly Employee Lunches, Summer Refreshments, and Monthly Team Building ActivitiesDiscretionary BonusesTuition ReimbursementBenefits may vary by location. All benefits pursuant to Company policyRequired Skills & Qualifications
Excellent written and verbal communication skills RequiredProficient with PC skills : MS Office products (Excel, Word, PowerPoint) RequiredOutstanding problem solving, organizational, communication, and interpersonal skills RequiredExperience with CRM system is highly preferredEducation & Experience
Associate's Degree RequiredBachelor's Degree Preferred1 - 2 Years of Direct Experience in Transportation, Freight Forwarding, Logistics, SCM, AR / AP Required2 - 5 Years of Direct Experience in Transportation, Freight Forwarding, Logistics, SCM, AR / AP PreferredPhysical Requirements
Ability to sit in front of a desk and / or in front of the computer for long periodsRepetitive use of hand / grasping product, writing, and typingPossibility of both domestic and international travel - 10%Lift up to 20lbsCarry up to 20lbsStand / walkReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposureThis position is located in the Duluth, GA officeCommunication with employees and field partners will be primarily conducted via phone and emailThe above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.