Sales Operations Specialist

Sales Operations Specialist

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Our employees are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.

Position Summary :

The Sales Operations Specialist is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5's policies. This role provides a high-level support to both internal sales teams and external partners to facilitate strong relationships and generate revenue for F5. This is a fast paced role, ideal for someone who is highly organized, loves details and wants to exceed expectations.

Sales Operations Specialist responsibilities will include, but are not limited to : basic project management, order processing, troubleshooting and problem solving, data quality, sales support, training, and other assigned activities.

Primary Responsibilities :

• Order processing and issue resolution
• Act as liaison between Field Sales, Inside / Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting, and other internal teams.
• Own and execute assigned projects or programs.
• Provide communication and education on current processes and best practices.
• Answer pre and post sales questions from F5 sales teams and external partners.
• Research inquiries utilizing various systems and tools.
• Intake and coordination of high priority customer requests.
• Ensure the integrity of Salesforce data.
• Identify process improvements to support business operations
• Perform other related duties as assigned.
• Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

The job description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities :

Qualifications :

Physical Demands and Work Environment :

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

The job description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.