Business Process Improvement Coordinator - Remote

Join Medtronic's BPIA Team

The Business Process & Insights Analytics (BPIA) team is seeking a data-driven, process-oriented professional to join our dynamic group focused on transforming operational performance through analytics and strategic insights. This role supports contract and pricing with cross-functional teams by delivering high-impact reporting, uncovering process inefficiencies, and driving continuous improvement across order to cash workstream. This position is open to remote within the US.

Responsibilities

Responsibilities may include the following, and other duties may be assigned :

• Conducting root cause analysis and interpreting data to support contract and pricing decisions.
• Ensuring accuracy, identifying trends, and driving strategic improvements across pricing operations.
• Administers, extends, and negotiates standard and non-standard contracts.
• Conducts complex capital and service proposal preparation and contract administration activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications.
• Prepares quotes, programs, processes specifications, progress, and other reports for leadership and marketing in a timely manner.
• Provides guidance to the sales team of contractual obligations; compiles and analyzes data and maintains historical information.
• Actively collaborates with internal stakeholders, facilitating communication and coordination.
• Assists and drives internal transformation and improvement initiatives on process, reporting, and tools that help deliver operational excellence for the sales team.
• Participates on internal calls with the field to discuss customer's goals and assist in creating solutions regarding capital and service opportunities.
• Monitors contract performance and ensures timely renewals and amendments.
• Communicates with internal and external customers.
• May provide training to field partners and other employees within job area.

Must Have : Minimum Requirements

Requires a minimum of 6 years of relevant experience. Requires advanced practical knowledge within a specific discipline typically gained through extensive work experience and / or education.

Nice to Have

Smartsheet, Excel and PowerPoint skills Previous experience with SAP, PowerBI, and Salesforce Experience working in large, global, highly-matrixed organizational structure. Ability to work in a fast-paced environment with high-attention to detail. Familiarity with Medtronic policies and programs. Experience in the medical device industry. Knowledge of contract law. Ability to work independently and as part of a team. Strong organizational and time management skills.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles : While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD) : $60,400.00 - $90,600.00. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification / education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week : Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance / reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees : Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We Change Lives

Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We Build Extraordinary Solutions as One Team

With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This Life-Changing Career Is Yours To Engineer

By bringing your ambitious ideas, unique perspective and contributions, you will Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These Commitments Set Our Team Apart From The Rest :

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

Equal Employment Opportunity

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.