2026 April-October Seasonal Front Desk Agent

Job Description

Job Description

Department :  Rooms

Reports to :  Front Desk Manager

Summary :

Front desk activities of the resort include resolving problems arising from guest

complaints, completing reservation and room assignment activities and addressing

unusual requests or inquiries by performing the following duties :

Responsibilities

• Provides excellent guest service.
• Is thoroughly familiar with all lodges and activities in Custer State Park.
• Works closely with the Central Reservations staff to receive reservations or

monitor changes.

completeness.

regarding current status of available rooms / cabins.

to support fellow staff members in achieving the company mission.

Qualifications

essential duty satisfactorily. The requirements listed below are representative of

the knowledge and / or ability required.

Education / Experience Preferred :

preferred or equivalent combination of education and experience.

Reasoning Ability :

Physical Requirements :

The physical demands described here are representative of those that must be met by

an associate to successfully perform the essential functions of this job :

I have read this job description and understand its contents. Furthermore, I verify that I

am able to meet all criteria as detailed above and am capable of performing all tasks

described. I also understand that no written job description can detail every aspect of a

job and realize that I may be asked to work in other areas besides my primary position.

About Us :   At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.