EVS Manager

Housekeeping Manager

The Housekeeping Manager is a working manager responsible for both supervising housekeeping staff and actively participating in the daily cleaning operations to ensure a safe, sanitary, and welcoming environment throughout the hospital. This position balances leadership responsibilities with hands-on cleaning, responding to urgent cleaning needs, filling in for absent staff, and ensuring compliance with hospital and healthcare regulatory standards.

Essential Functions :

• Promotes a customer service mindset at all times with both internal and external customers.
• Responds to all requests from customers with a can do attitude. Follows up on requests with a sense of urgency.
• Views everything with a process improvement mindset.
• Implements established department procedures and programs that meet goals and ensures a clean and safe environment.
• Conduct quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and / or exceeding expectations.
• Develop / coach department associates to ensure fullest potential is reached.
• Ensure work assignment, daily and weekly work schedules meet department and facility needs.
• Lead and promote departmental TQM / Customer Service Initiatives.
• Tour and meet with facility customers to ensure that customer needs and expectations are met at all times.
• Report all pertinent data to the Chief Financial Officer in a timely manner.
• Know all procedures necessary to meet all established agency requirements.
• Maintain a safe work environment for all internal and external customers.
• Knowledge of word processing, spreadsheets, and other assorted business software.
• Work in a team environment interacting with a variety of departments.
• Establish and maintain cooperative working relationship : treat other courteously and with respect.
• Respond to emergencies at both night time and on weekends as required.
• Handle varying workloads and meet changing deadlines as necessary.
• Participate in scheduled department meetings.
• Maintain the confidentiality and security of all data and information relating to facility medical staff and patients.

Requirements :

Education / Experience / Skill Requirements :

Physical / Mental Requirements :