Office Assistant II - Bilingual (SP) - Job #372

Job Description

Job Description

The Organization

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

Department / Location : Office Services / Antelope Valley (Lancaster)

Supervision

This position receives general supervision by Supervisors / Managers / Directors.

The Position and Job Summary

Assigned duties may vary and other duties may be assigned.

Reception / Clerical

• Responds to heavy volume of phone calls, transferring calls to appropriate staff, answers general questions. Greets consumers, families, and other visitors. Checks in and verifies appointments and ensures consumers and visitors connect with appropriate staff.
• Schedules appointments with consumers, related parties or internal staff.
• Reserves rooms for meetings and conferences; maintains department calendars for staff.
• Performs a variety of clerical and support tasks, including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families and service providers and other agencies.
• Types, inputs, and maintains documents, consumer information and / or related data into computer databases, software, tracking systems / tools, etc.
• Prepares reports / documents by collecting and collating information. Sets up and maintains paper and / or electronic filing systems.
• Maintains, stocks and inventories supplies as assigned.
• Performs other related duties as required.

Mailroom, Scanning and Filing

Employment Standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education & Experience

Skills and Abilities

Microsoft Office and related applications. Knowledge of general office functions and customer service skills. Ability to operate a computer and enter data accurately. Ability to speak and write in an organized and effective manner. Ability to write with excellent grammar. Ability to be detail oriented. Ability to multi-task. May require bilingual Spanish dependent upon the position.

Essential Requirements

Valid California Driver’s License and reliable transportation, or acceptable substitute, required. Bilingual English / Spanish is required.

NLACRC Offers an Excellent Benefits Package

We offer employees a variety of health and dental plans :

Please note that benefit costs are pro-rated for part-time employees.

Professional Development Opportunities & Growth

NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

Compensation

This is a non-exempt position. Regular salary $21.41 - $30.26 per hour, plus $69.24 per bi-weekly pay period for bilingual services.

Base Pay Rate / Salary Range Information

The actual amount offered within the posted salary / pay rate range will depend on a variety of factors, including degree obtained / education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.