Louisiana Program Manager

Job Description

At APTIM , we come to work each day knowing that we are making an impact on the world. Our work spans from safeguarding and maintaining critical infrastructure to helping communities recover from natural disasters, from empowering our armed forces and first responders to reducing carbon and energy use, and from making cities more resilient against the threats of climate change to restoring contaminated ecological systems.

Job Overview:

APTIM Energy Solutions is seeking an experienced Program Manager with programmatic and project management experience to work with our Entergy Louisiana Program team. APTIM is responsible for designing and managing program operations; measuring, tracking, and reporting results; marketing, outreach, and community engagement; and providing engineering and technical resources. Entergy Solutions is an incentive program available to all Entergy Louisiana electric customers. The program provides cash incentives to customers for making improvements to residential and commercial buildings that will reduce electricity usage. This position will be based in Louisiana and oversees the performance and strategic direction of programs.

The Program Manager will provide administrative services including program performance and budget oversight and program implementer management for the programs and offerings. Industry and technical knowledge in energy efficiency and renewable energy solutions is required. Additional program management responsibilities will include activities related to program design and oversight of Program Implementer scopes. Coordinating directly with internal functional teams will be paramount to devise and optimize plans and strategies for market engagement and delivery of Program offerings. This role may involve direct marketplace engagement with customers, Trade Allies, utilities, industry organizations and other Program partners.

APTIM's Energy Solutions team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Out consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects exceeding expectations and meeting the unique needs for our commercial and retail clients.

The successful candidate will immediately assume an active role overseeing the design and development of these programs. This role requires a critical thinker focused on finding solutions that strike a balance between stakeholder demands and program needs. The Program Manager serves as a resource for the leadership team and cross-functional team members to ensure commitments to stakeholders are delivered. This person will communicate across functional teams to exchange ideas, embraces a collaborative approach, takes ownership of their workspace, and finds solutions to challenges as they arise. Candidates must be able to manage multiple tasks, have excellent written and verbal communication skills, and be able to maintain positive relationships with the client, colleagues, implementation subcontractors, and other market stakeholders.

This role requires a person who is accountable, process driven, detail oriented and requires a critical thinker focused on solutions that strike a balance between stakeholder demands and the needs of the program. This person communicates across functional teams to exchange ideas, embraces a collaborative approach, takes ownership of their workspace, and finds solutions to challenges as they arise. Candidates must be able to manage multiple tasks, be well-versed in program strategies, have excellent written and verbal communication skills, and be able to maintain positive relationships with colleagues and implementation contractors. The role requires a person who is accountable, process driven, detail-oriented, and pragmatic

You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.

What you can expect from APTIM:

• Work that is worthy of your time and talent
• Respect and flexibility to live a full life at work and at home
• Dogged determination to deliver for our clients and communities
• A voice in making our company better
• Investment into your personal and professional development

Key Responsibilities/Accountabilities:

• Managing and coordinating the collaborative efforts of all personnel and other resources (internal and external) necessary to successfully accomplish the strategic planning and implementation of Programs.
• Working with Implementation Subcontractors to provide technical and administrative oversight and support.
• Developing relationships with industry partners to identify and address their needs from the Program which may include public and small group presentations and information gathering sessions.
• Educating program participants about energy efficiency opportunities, including options, costs, and benefits.
• Writing technical and non-technical summaries, blogs, newsletters, and other educational content for a wide variety of audiences.
• Discussing elements and aspects of energy consuming equipment in homes and buildings (lighting, HVAC, water heating, building envelope).
• Conducting QA/QC of program processes and protocols, offering improvements and recommendations based on findings.
• Creating and managing Implementation Subcontractor and vendor contracts.
• Reporting and tracking program performance and other metrics as required by the DOE.
• Assisting in the resolution of program operation and management issues.
• Supporting program design by staying current on the latest energy-saving technologies and outreach strategies by attending webinars and conferences, reading various sources of information, and networking with industry stakeholders.
• Serving as a knowledge base on HOMES and HEEHRA information and acting as a conduit for exchanging program information with other states and the DOE.
• Building relationships with municipalities, community-based organizations, and other program stakeholders.
• Directly assisting in the resolution of Program operation and management issues.
• Keeping current on the latest energy-saving technology to provide Program design suggestions.
• All other duties as assigned.
• Ensuring compliance with all APTIM quality and safety policies as well as all OSHA regulations.

Basic Qualifications:

• Bachelor's degree from an accredited four-year college or university or equivalent work experience.
• 4-6+ years' program/project management experience related to energy program management, implementation, or administrative oversight.
• Knowledge of energy efficiency and electrification technologies and energy-saving solutions including lighting, HVAC, water heating, and building envelope for residential customers.
• Experience in the design, development, and implementation of energy efficiency and electrification programs.
• Knowledge of traditional RFP process and procedures.
• Knowledge of grant application procedures and program funding mechanisms in state and federal government.
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Ability to collect and analyze data and interpret information to proceed with appropriate actions.
• Ability to assist in developing and implementing policies and procedures.
• Ability to travel to client sites.
• Knowledge assessing performance of organizations and individuals to make appropriate improvements or take corrective action.
• Skills in negotiation, conflict resolution and consensus building with diverse stakeholders.
• Self-starter with the ability to manage time and prioritize projects within established deadlines and handle multiple tasks simultaneously.
• Commitment to fostering a collaborative work environment within the team and the broader organization.
• Strong communication and collaboration skills; experience with client engagement and coordination.
• Proficient in Microsoft Office software.

Desired/Preferred Qualifications:

• Knowledge of Microsoft Dynamics and/or Power BI.
• Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, and others.
• CEM, BPI, MBA, PMP, or similar certification.
• 3+ years' experience in the energy efficiency industry.

Who we are and what we do:

APTIM is a global industry leader headquartered in Baton Rouge, Louisiana. With more than 4,000 employees worldwide, APTIM specializes in critical infrastructure, technical and data solutions, program management, environmental services, resilience, as well as sustainability and energy solutions. Our dedicated people have the proven experience and expertise to provide integrated services and solutions to government agencies, commercial, industrial, and energy customers. APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and the natural world, and creating an inclusive equitable environment that celebrates the diversity of our people.

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