Title : Program Manager (Preference for Cards / Financial Domain Experience)
Location : Berkeley Heights NJ (3 days onsite) & Princeton NJ (2 days onsite per client schedule)
Job Type : Contract
Duration : Long Term
Position Summary
Seeking a seasoned Program Manager to lead multiple programs and projects ensuring strategic alignment efficient execution and successful delivery of business outcomes. The ideal candidate will guide cross-functional teams drive program strategy represent steering committees and foster collaboration to meet client and organizational goals.
The candidate should be capable of building strong client relationships and overseeing program planning operations and management across diverse workstreams.
Requires 10 years of IT experience including at least 8 years in the Banking / Financial domain with strong exposure to cards . Excellent communication and interpersonal skills are essential for managing diverse teams.
Key Responsibilities
Program Management (70%)
1. Program Strategy & Planning
Develop and execute program strategies aligned with business goals
Conduct stakeholder engagement market assessments and competitive research
2. Team Leadership
Lead and mentor cross-functional teams (program / project managers and technical leads)
Promote collaboration and support team development
3. End-to-End Program Oversight
Manage the full program lifecycle from initiation through delivery
Oversee scope timelines budget and quality
4. Stakeholder Management
Provide updates on program progress risks and issues
Build strong relationships with executives customers and partners
5. Risk Management
Identify evaluate and mitigate program risks
Create and implement contingency plans
6. Process Improvement
Develop and introduce process enhancements
Ensure adherence to organizational policies and governance standards
Operational Responsibilities (20%)
Manage resource planning and allocation
Support hiring onboarding and offboarding processes
Assist in conflict resolution across project teams
Delivery & Leadership (10%)
Act as a key liaison to the Delivery organization; support escalation management
Work closely with Project Managers to ensure client satisfaction
Lead steering committee meetings and prepare executive-level presentations
Detailed Responsibilities
Plan organize and manage diverse teams within Agile or Hybrid project environments
Track project KPIs milestones and overall progress
Continuously monitor program status and follow up with team leads
Develop streamlined processes project charters and project plans
Handle resource management across multiple workstreams
Support Delivery Leads with reporting and forecasting
Identify and manage risks issues dependencies and action items
Maintain transparency and produce high-quality deliverables
Understand customer accounts and identify new opportunities
Facilitate leadership discussions and client communications
Participate in budgeting and maintain delivery forecasts and pipelines
Track delivery metrics and manage stakeholder interactions
Ensure adherence to governance deadlines and risk protocols
Oversee statements of work requirements and RFP responses
Collaborate with clients to resolve issues and ensure alignment
Manage change control processes
Work with operations teams to ensure smooth resource ramp-up
Establish a PMO structure to monitor and govern deliverables
Handle reporting metrics and risk controls
Minimum Qualifications
1216 years of IT experience with strong preference for Cards / Financial domain
Proven leadership and program / project management expertise
Strong time management financial management and organizational skills
Ability to adapt to fast-changing environments
Deep understanding of SDLC both Waterfall and Agile methodologies
Excellent verbal and written communication skills
Experience communicating expectations across technical and business teams
Proficiency in PM tools : MS Project Jira Jira boards Confluence MS Office
Program management certifications (PMP PgMP) preferred
Key Skills
Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts
Employment Type : Full Time
Experience : years
Vacancy : 1
Program Manager • Berkeley Heights, New Jersey, USA