Senior Case Manager

Company Description

Job Description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE ASSOCIATE PUBLIC HEALTH SANITARIAN CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division / Program Summary :

The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control.

The Neighborhood Rat Reduction program provides comprehensive rat management services on public and private properties in the Rat Mitigation Zone. The program coordinates with other city agencies, improves environmental conditions in impacted neighborhoods, and assures compliance with pertinent laws, rules and regulations governing these areas of activity relative to rat infestations. The Division of Environmental Health seeks an Associate Public Health Sanitarian L-I for its Bureau of Veterinary and Pest Control Services.

Position Summary :

The Senior Case Manager will work with a team to analyze neighborhood rat conditions and specific areas with chronic rat issues. The Senior Case Manager will serve as a team leader for multiple neighborhoods and will work with the Senior Exterminator to ensure that comprehensive follow-up for each neighborhood is completed. In addition, the Senior Case Manager will participate in comprehensive evaluation of the agencies efforts to reduce rats in neighborhoods.

Job Duties and Responsibilities :

• Train and Supervise Public Health Sanitarians on new procedures and job skills.
• Create indexing zones and routes and assign work to inspection staff.
• Review and approve inspectional reports submitted by inspection staff.
• Conduct quality assurance inspections to evaluate work performance of inspection staff.
• Assist inspectors on troubleshooting issues on tablets and system software.
• Respond via written reports and documentation to complaints from Community Boards, Legislators, and City Council Officials.
• Develop written reports summarizing work completed in the high rat burden areas.
• Attend Community Board and community meetings in assigned areas and report on activities.
• Coordinate follow-up in assigned areas with the Senior Exterminating / Stoppage team.
• Organize and lead walk through and Rat Academies in the assigned areas.
• Coordinate follow-up with other City Agencies as needed.

Why you should work for us :

oa premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.

oadditional health, fitness, and financial benefits may be available based on the position's associated union / benefit fund.

oa public sector defined benefit pension plan with steady monthly payments in retirement.

oa tax-deferred savings program and

oa robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV / AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

ASSOCIATE PUBLIC HEALTH SANITA - 31220

Qualifications

1. A baccalaureate degree from an accredited college, including or supplemented by 30 semester credits in the physical and / or biological sciences, i.e., biology, botany, chemistry, geology, physics, physiology, and zoology; of which not more than 12 credit hours may be in the applied sciences, i.e., environmental technology, sanitation technology, medical technology, public health, infection control or food service; and at least two years of satisfactory full-time experience performing inspections to assure compliance with pertinent laws, rules and regulations governing the areas of food, drugs and general environmental conditions; or

2. An associate degree from an accredited college, with 15 semester credits in the physical and / or biological sciences, of which not more than 6 credit hours may be in the applied sciences, and 4 years of satisfactory full-time experience as described in "1" above; or

3. Education and / or experience equivalent to "1" or "2" above. However, all candidates must have at least 60 semester credits from an accredited college, including at least 15 semester credits in the physical and and / or biological sciences. Furthermore, to assure compliance with Section 11.112 of the Compilation of the Rules and Regulations of the State of New York (NYCRR) - Title 10 (Health), all candidates must have at least 2 years of experience as a public health sanitarian as described in "1" above.

4. A baccalaureate degree from an accredited college, including or supplemented by 30 semester credits in the physical and / or biological sciences, i.e., biology, botany, chemistry, geology, physics, physiology, and zoology; of which not more than 12 credit hours may be in the applied sciences, i.e., environmental technology, sanitation technology, medical technology, public health, infection control or food service; and at least two years of satisfactory full-time experience performing inspections to assure compliance with pertinent laws, rules and regulations governing the areas of food, drugs and general environmental conditions; or

5. An associate degree from an accredited college, with 15 semester credits in the physical and / or biological sciences, of which not more than 6 credit hours may be in the applied sciences, and 4 years of satisfactory full-time experience as described in "1" above; or

6. Education and / or experience equivalent to "1" or "2" above. However, all candidates must have at least 60 semester credits from an accredited college, including at least 15 semester credits in the physical and and / or biological sciences. Furthermore, to assure compliance with Section 11.112 of the Compilation of the Rules and Regulations of the State of New York (NYCRR) - Title 10 (Health), all candidates must have at least 2 years of experience as a public health sanitarian as described in "1" above.

7. In order to be eligible for promotion to a supervisory level, candidates must have 2 years of experience as a public health sanitarian, pursuant to Section 11.112 of the Compilation of the Rules and Regulations of the State of New York (NYCRR) - Title 10 (Health).

8. A baccalaureate degree from an accredited college, including or supplemented by 30 semester credits in the physical and / or biological sciences, i.e., biology, botany, chemistry, geology, physics, physiology, and zoology; of which not more than 12 credit hours may be in the applied sciences, i.e., environmental technology, sanitation technology, medical technology, public health, infection control or food service; and at least two years of satisfactory full-time experience performing inspections to assure compliance with pertinent laws, rules and regulations governing the areas of food, drugs and general environmental conditions; or

9. An associate degree from an accredited college, with 15 semester credits in the physical and / or biological sciences, of which not more than 6 credit hours may be in the applied sciences, and 4 years of satisfactory full-time experience as described in "1" above; or

10. Education and / or experience equivalent to "1" or "2" above. However, all candidates must have at least 60 semester credits from an accredited college, including at least 15 semester credits in the physical and and / or biological sciences. Furthermore, to assure compliance with Section 11.112 of the Compilation of the Rules and Regulations of the State of New York (NYCRR) - Title 10 (Health), all candidates must have at least 2 years of experience as a public health sanitarian as described in "1" above.

11. In order to be eligible for promotion to a supervisory level, candidates must have 2 years of experience as a public health sanitarian, pursuant to Section 11.112 of the Compilation of the Rules and Regulations of the State of New York (NYCRR) - Title 10 (Health).

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.