RANCH STEAKHOUSE ASSISTANT MANAGER (OKC)

RANCH STEAKHOUSE ASSISTANT MANAGER (OKC)

Job Category : RANCH MANAGEMENT Requisition Number : RANCH003484 Showing 1 location

Ranch Steakhouse OKC

3000 W Britton Rd

Oklahoma City, OK 73120, USA

Ranch Steakhouse OKC

3000 W Britton Rd

Oklahoma City, OK 73120, USA

Job Details

Description

QUALIFIED POSITIONS WILL RECEIVE A MINIMUM SIGN ON BONUS OF $250

MISSION : It is our commitment to provide a spectacular atmosphere for our guests, deliver superior service, delicious cuisine, and genuine hospitality as if our guests were old friends;

while striving to enrich, fulfill, and reward our employees and the communities we live in.

GENERAL STATEMENT OF DUTIES : The Manager oversees the day-to-day operations of the restaurant, that include managing staff, finding new ways to improve sales, and interacting with customers in the restaurant while abiding by all safety guidelines.

The FOH Manager must possess the ability to use experience and good judgment to make appropriate decisions, organizing tasks, managing time, and prioritizing projects with outstanding judgment, initiative, and drive.

The job also requires being reliable, responsible, and dependable. Must have attention to detail and be thorough in completing work tasks.

Perform other related work as required.

• EXAMPLES OF WORK PERFORMED : Provide level of service which ensures customers return, handle customer requests and complaints professionally;
• create and maintain a restaurant environment which invites and welcomes customers to the restaurant; complies with company policies and procedures to ensure customer satisfaction to achieve restaurant objectives;
• effectively manage employee turnover; provide a positive working environment and handle employment issues appropriately;
• work in conjunction with host staff in setting up for dinner service by preparing floor chart noting all call parties, specials instructions, and special needs;
• ensure food facilities are kept clean, sanitary, and well maintained; manage and motivate staff to increase sales and ensure efficiency;

training of all FOH staff; weekly ordering of supplies; monthly inventory; respond to customer complaints and comments; daily administrative back-office paperwork (tip sheets, house account records, balance sheet, etc.

• walking the restaurant floor, meeting with customers, and managing FOH and BOH staff (in conjunction with Kitchen Manager, other FOH Manager(s), & General Manager);
• provide work direction; resolve staff questions, coordinate workflow, assist with hiring of employees; prepare staff schedules;
• monitor employee schedules and hours; enforce all company policies and procedures; perform daily pre-shift meetings; perform evaluations and disciplinary actions when needed;

use excellent customer relations skills; maintain an accurate and efficient inventory and cost; schedule equipment repair.

EMPLOYMENT STANDARDS : Ability to communicate effectively with team members; positive attitude when working with customers;

knowledge of employment and safety procedures; knowledge of food safety practices. Management experience required. Oklahoma liquor license required.

must be at least 21 years of age with a valid Drivers license with no more than 2 traffic violations or 1 chargeable accident within the past three years.

PHYSICAL ACTIVITY REQUIREMENTS : To successfully perform the essential functions of the job, an employee must be able to perform the following : stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing / listening, and repetitive motion.

Heavy Work : Lifting up to 20 lbs occasionally.

Work Environment : Occasional exposure to heat, cold, and water.

Mathis Holloway is an Equal Opportunity Employer.

Safety Sensitive Position

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