Talent.com
Customer Service Representative
Customer Service RepresentativePlanet Fitness • Circle Pines, MN, US
Customer Service Representative

Customer Service Representative

Planet Fitness • Circle Pines, MN, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential duties and responsibilities include :

  • Greeting / meeting potential members, providing a great customer experience.
  • Handling front desk related tasks :
  • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
  • Taking info calls and tours.
  • Assisting in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitating member services issues and questions and forwarding to Club Manager / Manager in Training / Team Lead as needed.
  • Helping maintain the neatness / cleanliness of the club.

Essential behavior requirements include :

  • Customer service : communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening : actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication : ability to communicate questions, concerns or issues to a supervisor in a timely manner.
  • Minimum qualifications include :

  • Honesty and good work ethic.
  • Strong customer service skills.
  • Basic computer proficiency.
  • Physical demands include :

  • Standing and walking at least 75% of the shift.
  • Talking in person or on the phone at least 75% of the shift.
  • Must be able to lift to 50 lbs. less than 30% of the time.
  • Benefits include :

  • Dollars for Scholars Program.
  • Employee Appreciation Program.
  • Free Membership for self and one family member or friend.
  • Team Member Support Team.
  • Health, Dental and Vision Insurance.
  • Critical Illness Insurance.
  • Short Term Disability Insurance.
  • Accident Insurance.
  • Voluntary Life Insurance.
  • Pet Insurance.
  • HSA.
  • Advancement Opportunities.
  • Create a job alert for this search

    Customer Service Representative • Circle Pines, MN, US

    Related jobs
    Customer Service Representative Nights and Weekend

    Customer Service Representative Nights and Weekend

    Planet Fitness • Lakeville, MN, US
    Full-time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative In Office

    Customer Service Representative In Office

    One Hour Heating & Air Conditioning • Anoka, MN, US
    Full-time
    Customer Service Representative.Northern One Hour Heating, Northern Ben Franklin Plumbing & Northern Mister Sparky is a locally owned and operated business servicing the Twin Cities metro area sinc...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    U-Haul • Saint Paul, MN, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative / Dispatcher

    Customer Service Representative / Dispatcher

    One Hour Heating & Air Conditioning • Anoka, MN, US
    Full-time
    Customer Service Representative- Dispatcher.Northern One Hour Heating, Northern Ben Franklin Plumbing & Northern Mister Sparky is a locally owned and operated business servicing the Twin Cities met...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative Mornings and Weekends

    Customer Service Representative Mornings and Weekends

    Planet Fitness • Lakeville, MN, US
    Full-time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USA • Newport, Minnesota
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Pronto Heating & Air Conditioning • Edina, MN, USA
    Full-time
    Quick Apply
    Join the Pronto Heating & Air Conditioning Team as a Customer Service Representative!.Are you a motivated, customer-focused individual looking to make a difference? Pronto Heating & Air Con...Show more
    Last updated: 30+ days ago
    Customer Service Representative - Printing

    Customer Service Representative - Printing

    Cogent Analytics • St Paul, Minnesota, United States, 55101
    Full-time
    Customer Service Representative - Printing.The Account Manager is responsible for managing client relationships, ensuring satisfaction, and retaining written business. This role requires collaborati...Show more
    Last updated: 30+ days ago
    Customer Service Representative

    Customer Service Representative

    PetSuites • Minneapolis, MN, US
    Full-time
    Customer Service Representative.Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Customer Service Representative to assist our pet parents ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Mornings and Weekends

    Customer Service Representative - Mornings and Weekends

    Planet Fitness • Lakeville, MN, US
    Full-time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Minnesota Staffing • Minneapolis, MN, US
    Permanent +1
    Customer Service Representative.The salary range for this position is at $16.We take into consideration an individual's background and experience in determining salary. therefore, base pay offered ...Show more
    Last updated: 23 days ago • Promoted
    Customer Service Representative - 1st Shift

    Customer Service Representative - 1st Shift

    Doherty Staffing • Saint Paul, MN, US
    Full-time
    Customer Service Representative Opportunity.Doherty Staffing Solutions is partnering with a leading manufacturing company located in Mahtomedi, MN. We are seeking candidates for Customer Service Rep...Show more
    Last updated: 16 hours ago • Promoted • New!
    Customer Service Representative - Urgently Hiring!

    Customer Service Representative - Urgently Hiring!

    LoanMax Title Loans • Hudson, WI, United States
    Full-time
    Customer Service Representatives.Full Time Positions- Monday to Friday 10am to 6pm.Saturday schedule of 9am to 3pm.Best of all Never Work on Sundays!. Must be Able to Work Full Time.Must have a High...Show more
    Last updated: 30+ days ago
    Customer Service Representative Nights and Weekend Parttime

    Customer Service Representative Nights and Weekend Parttime

    Planet Fitness • Hudson, WI, US
    Part-time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    LoanMax Title Loans • Hudson, WI, United States
    Full-time
    Customer Service Representatives.Full Time Positions- Monday to Friday 10am to 6pm.Saturday schedule of 9am to 3pm.Best of all Never Work on Sundays!. Must be Able to Work Full Time.Must have a High...Show more
    Last updated: 30+ days ago
    Customer Service Representative

    Customer Service Representative

    Third Party CS • Minneapolis, MN, US
    Full-time
    Customer Service Representative.The customer service representative will be responsible for answering client inquiries, providing product information, and helping the customer by being informative,...Show more
    Last updated: 14 days ago • Promoted
    Customer Service Representative Mornings

    Customer Service Representative Mornings

    Planet Fitness • Hopkins, MN, US
    Full-time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative I

    Customer Service Representative I

    Treasure Island Resort & Casino • Prescott, WI, United States
    Full-time
    Please note this is not a remote position.ESSENTIAL DUTIES AND RESPONSIBILITIES.Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and P...Show more
    Last updated: 20 hours ago • Promoted • New!