Customer Service Representative

Join the Pronto Heating & Air Conditioning Team as a Customer Service Representative!

Location : Edina, MN

Position : Full-Time

Are you a motivated, customer-focused individual looking to make a difference? Pronto Heating & Air Conditioning, a trusted family-owned HVAC company with over 60 years of experience, is expanding and seeking a Customer Service Representative (CSR) to join our dynamic team! This full-time role combines customer service, administrative tasks, and dispatch duties, all while ensuring our clients receive the highest level of service.

Why Work with Us?

At Pronto Heating & Air Conditioning, we offer more than just a job – we offer a career with a supportive team and a company that values your contributions. Our employees are the backbone of our success, and we pride ourselves on providing competitive pay , outstanding benefits , and growth opportunities .

• Competitive Pay : Starting at $21 / hr + commission
• Stay-on Bonus : $500 after 6 months
• Comprehensive Benefits : Health, dental, paid vacation, vision, and 401(k)
• Team Culture : A friendly, supportive, and fun work environment
• Opportunities for Growth : We invest in your development and career advancement

What You'll Do

As a CSR and dispatcher at Pronto Heating & Air Conditioning, you'll play a crucial role in providing exceptional customer experiences. Every day will bring variety as you :

Your ability to juggle multiple tasks while delivering outstanding service is key to our success.

What We're Looking For :

We want a dependable and detail-oriented individual who thrives in a fast-paced environment . If you have a passion for customer service and enjoy problem-solving, you'll be a perfect fit for our team!

Why Pronto Heating & Air Conditioning?

We are more than just an HVAC company – we are a team that values professionalism, respect, and reliability. We pride ourselves on our commitment to providing top-notch service to our clients, and we do it all while maintaining a fun, friendly atmosphere . We also understand the importance of work-life balance, so we offer paid vacation and great benefits to support your well-being.

Ready to join a growing company where your contributions truly matter? Apply today to become a part of the Pronto Heating & Air Conditioning team!