Talent.com
Retail Operations Supervisor

Retail Operations Supervisor

PetsmartPort Saint Lucie, FL, United States
30+ days ago
Job type
  • Full-time
Job description

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!

Retail Operations Supervisor

About Life at PetSmart

At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together .We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits that benefit you

Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings :

  • Paid weekly
  • Full time hours
  • Health benefits : medical, dental, vision
  • 401k
  • Tuition assistance
  • Associate discounts and perks
  • Paid time off for fulltime associates
  • Career pathing
  • Development opportunities

JOB SUMMARY

PetSmarts Process Lead (Retail Operations Supervisor) has shared responsibility to drive operational excellence in our stores while upholding the companys vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and / or closing the store, overseeing associates, and maintaining a safe and organized environment.

PRINCIPAL RESPONSIBILITIES

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs :

People Leadership :

  • Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
  • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
  • Delegate and validate completion of daily tasks.
  • Leads and directs associates when acting as the leader on duty.
  • Address and administer associate complaints and grievances.
  • Recognizes and celebrates associates driving overall associate engagement.
  • Store Operations and Overall Store Experience :

  • Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
  • Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
  • Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
  • Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
  • Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
  • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
  • Completes monthly live cycle counts, addresses discrepancies.
  • Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
  • Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
  • Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
  • Responsible for taking immediate action and reports when a sick / injured pet is identified in the store; transport to the vet as needed.
  • Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.
  • QUALIFICATIONS

  • 2+ years of retail supervisory experience in a customer-focused environment.
  • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
  • Proficiency in computer applications.
  • Strong written and verbal communication skills.
  • Ability to react under pressure and maintain composure.
  • Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.
  • SUPERVISORY RESPONSIBILITY

  • No direct reports, however, are expected to guide and support the development of other associates.
  • Provides feedback on associate performance to direct supervisor.
  • Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.
  • PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms : stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must frequently lift and / or move up to 50 pounds and occasionally team lift and / or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
  • Do what you love

    Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

    Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

    This job summary is intended to describe the general nature and level of work associates / leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on an hourly basis In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https : / / benefits.petsmart.com / us /

    PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.

    Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

    For applicants in our Waterloo, San Francisco, or Los Angeles locations : Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

    Required

    Preferred

    Job Industries

  • Retail
  • Create a job alert for this search

    Operation Supervisor • Port Saint Lucie, FL, United States

    Related jobs
    • Promoted
    FT Operations Manager

    FT Operations Manager

    MichaelsPort Saint Lucie, FL, US
    Full-time +1
    Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well merchandised and well in-stock store by leading and supporting inventory management processes....Show moreLast updated: 30+ days ago
    • Promoted
    Area Supervisor

    Area Supervisor

    Ross StoresPort Saint Lucie, FL, US
    Full-time
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show moreLast updated: 30+ days ago
    • Promoted
    Department Supervisor

    Department Supervisor

    Home Depot (Retail)Palm Beach Gardens, FL, US
    Full-time
    Department Supervisor | Home Depot.Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchand...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Backroom Supervisor

    Retail Backroom Supervisor

    TJXPort Saint Lucie, FL, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    PacSunPalm Beach Gardens, FL, US
    Full-time
    Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, E...Show moreLast updated: 30+ days ago
    • Promoted
    Emerging Store Manager

    Emerging Store Manager

    WalgreensPort Saint Lucie, FL, US
    Full-time
    Supervises customer service associates and designated hitters.Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.S...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly AutomotivePort Saint Lucie, FL, US
    Full-time
    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...Show moreLast updated: 30+ days ago
    Supervisor

    Supervisor

    Areas USA, IncOkeechobee, FL, US
    Full-time
    This position will supervise the employees in the shift operations and aid in the operation of the restaurant to achieve customer satisfaction, quality service, compliance with corporate / franchise ...Show moreLast updated: 30+ days ago
    Multi-Studio Operations Manager - Florida / New Jersey Job at JETSET Pilates® in

    Multi-Studio Operations Manager - Florida / New Jersey Job at JETSET Pilates® in

    MediabistroPalm Beach Gardens, FL, United States
    Full-time
    We are looking for a highly organized and detail-oriented Multi-Studio Operations Manager to support the daily operations of a thriving and rapidly growing Pilates brand. This role is key to ensurin...Show moreLast updated: 28 days ago
    • New!
    Manager, Balancing Authority Market Operations & Compliance

    Manager, Balancing Authority Market Operations & Compliance

    IntelliPro Group Inc.Palm Beach Gardens, FL, US
    Full-time
    Quick Apply
    Manager, Balancing Authority Market Operations and Compliance Work Location : Palm Beach Gardens, FL 33410 Salary Range : $100,000 - $168,500 / year Job Summary : Responsible for managing operations, co...Show moreLast updated: 3 hours ago
    • Promoted
    Hourly Supervisor & Training

    Hourly Supervisor & Training

    WalmartPort Saint Lucie, FL, US
    Full-time +1
    Are you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly supervisor, you are responsible for an entire area of the store. Associates in your area will ...Show moreLast updated: 30+ days ago
    • Promoted
    Part Time Game Day Operations Manager

    Part Time Game Day Operations Manager

    i9 SportsPalm Beach Gardens, FL, US
    Part-time
    A team-based atmosphere with a focus on fun!.Build leadership skills and gain management experience.Competitive pay while having fun with youth and sports. Founded in Tampa, Florida, i9 Sports is th...Show moreLast updated: 30+ days ago
    • Promoted
    STORE OPERATIONS ADMINISTRATOR

    STORE OPERATIONS ADMINISTRATOR

    BassettPalm Beach Gardens, FL, US
    Full-time
    Bassett Furniture Store Operations Administrator.Customer Service Opportunity | Hourly | Entry Level.The Store Operations Administrator (SOA) is responsible for assisting the manager in the daily ...Show moreLast updated: 27 days ago
    • Promoted
    STORE OPERATIONS ADMINISTRATOR

    STORE OPERATIONS ADMINISTRATOR

    Bassett FurniturePalm Beach Gardens, FL, US
    Full-time
    Bassett Furniture – Store Operations Administrator.Customer Service Opportunity | Hourly | Entry Level.The Store Operations Administrator (SOA) is responsible for assisting the manager in the...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Store Supervisor

    Retail Store Supervisor

    SunnysidePort Saint Lucie, FL, US
    Full-time +2
    Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry.Our portfolio of in-house cultivated and manufactured brands features some of the high...Show moreLast updated: 13 days ago
    Retail Keyholder - Treasure Coast Square

    Retail Keyholder - Treasure Coast Square

    LovisaJensen Beach, Florida, US
    Full-time
    Quick Apply
    It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Key Holder is responsible fo...Show moreLast updated: 2 days ago
    • Promoted
    Team Leader

    Team Leader

    Tractor SupplyPort Saint Lucie, FL, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 30+ days ago
    • Promoted
    Floor Supervisor

    Floor Supervisor

    Tommy BahamaVero Beach, FL, US
    Full-time
    Live the Island Life as an ambassador of our brand, representing the season's stylish trends.We look for those who are passionate about growth as we offer a variety of rewarding positions, from sal...Show moreLast updated: 30+ days ago
    Shift Manager - S12209

    Shift Manager - S12209

    TICE Florida Chicken Holdings LLCVero Beach, FL, USA
    Full-time
    Quick Apply
    As a Shift Manager, you'll lead by example in our dynamic fast-paced environment to ensure our restaurants are welcoming, fun, efficient, and successful. What will my day-to-day look like?.Assisting...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant & Operations Manager

    Restaurant & Operations Manager

    Bowlero CorporationJupiter, FL, US
    Full-time
    Restaurant / Entertainment Manager.Now add bowling, arcade games, amazing parties, and delicious food.Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of thei...Show moreLast updated: 30+ days ago