Service Writer

Are you passionate about cars and thrive in a fast-paced, customer-focused environment? Do you love helping people and making sure every job runs smoothly? If so, German Autowerks in West Columbia, SC, is looking for a Service Writer to join our full-time team! This is your chance to be at the heart of our operation-connecting customers with top-tier auto service for the German-engineered vehicles they love. Apply today and start your journey with us!

WHY SHOULD YOU JOIN US?

At German Autowerks, we believe in taking care of both our customers and our employees. We offer competitive pay of $16–$20 an hour (with consideration for higher pay depending on experience), a Monday–Friday schedule (9 AM – 5 PM, no weekends!), and paid time off (PTO) so you can enjoy a healthy work-life balance.

When you join our auto repair shop, you're not just getting a job-you're getting an opportunity to grow your career in the automotive industry with a company that values professionalism, teamwork, and top-notch customer service.

Keep reading to learn more!

WHAT'S YOUR DAY LIKE?

As our Service Writer with our automotive maintenance shop, you're the first point of contact for our customers, ensuring every experience is smooth, efficient, and hassle-free. Your day starts with answering calls from customers needing service, scheduling appointments, and providing helpful information about our expert repairs. When customers arrive, you'll greet them with a friendly smile, carefully listen to their concerns, and write detailed repair orders that keep our technicians informed and on track. You'll communicate updates, answer questions, and ensure our customers feel confident and taken care of from start to finish. Your customer service role is the glue that holds the service department together, making sure every job runs smoothly and every customer leaves satisfied!

WHO ARE WE?

German Autowerks is a leading auto repair shop in West Columbia, SC, specializing in high-quality German vehicles. Our mission is to deliver exceptional service and repairs, offering customers top-of-the-line expertise and equipment. We value a supportive, team-oriented culture that encourages ongoing training and professional development. We take pride in our commitment to excellence, ensuring customer satisfaction, and fostering a positive work environment. We hope you'll join us!

WHAT'S NEEDED FROM A SERVICE WRITER?

• 1+ years of experience in the car service repair industry
• Sales experience
• Experience selling repair jobs, writing tickets, and calling vendors
• Strong communication and organizational skills
• Ability to handle multiple tasks in a fast-paced environment
• A positive, outgoing personality with excellent customer service skills (preferred)

So, what do you think? If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our auto repair team!

Applicants will be required to pass a background check and / or drug screening.

Job Posted by ApplicantPro