Hospitality Specialist - Bar and Events

Description :

As a member of the Dining Services team, the Hospitality Specialist Bar & Events reports to the Catering Manager and is responsible for providing exceptional beverage, light food, and retail service in the Community Center. This role combines the skills of a bartender, mixologist, and retail clerk, and be able to do light culinary preparation. This position will also serve periodically as supervisor on duty across community dining outlets and provide event leadership as banquet captain during special functions. This position requires the ability to work independently to ensure customer service standards, safety standards, and hospitality requirements are consistently met.

ESSENTIAL JOB FUNCTIONS

• Provides high-quality beverage service, including craft cocktails, beer, wine, and non-alcoholic drinks, ensuring consistency and responsible practices.
• Performs bar and café setup and breakdown, including stocking and organization of alcohol, beverages, food, and retail supplies.
• Prepares light food items using small equipment, following recipes and safety standards.
• Greets residents and guests warmly, ensuring exceptional customer service across all Community Center areas.
• Maintains cleanliness, organization, and appealing presentation of bar, café, and retail space.
• Acts as banquet captain for special events, overseeing server training, event setup, coordination, and breakdown.
• Assists with supervision of servers and other staff during meal service / events
• Serve as Dining Room Supervisor on duty as assigned for coverage across campus dining venues
• Responds to and resolves guest concerns; escalates issues to management as needed.
• Monitors inventory levels; restocks and submits orders as required.
• Ensures compliance with liquor laws, health and safety regulations, and company policies.
• Utilizes POS system for transactions and assists with training others.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE

KNOWLEDGE, SKILLS, ABLITIES

BENEFITS (Full-Time Employees) :

Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.

EOE / Drug Free / Tobacco Free

Requirements :

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