Lead Field Technician

Job Description

Job Description

Homeland Safety Systems , is a rapidly expanding and ever-changing company with a core focus in industrial and commercial security consulting, design, engineering, and installation of access control, CCTV, and communication equipment for high end, complex electronic security systems. We currently serve throughout Louisiana, Mississippi, Arkansas, and Texas.

We are seeking a skilled Installation Technician with 1 to 2 years of experience to join our team and assist in the installation of electronic control systems for both new and existing customers. This role will also involve providing top-notch service and maintenance on all installed Homeland security solutions, including door access control, CCTV, intrusion detection, and communication systems. We're looking for a candidate with a proven track record of success in this field who can help us deliver unparalleled support to our customers.

This position is based out of our Shreveport, Louisiana office.

In this role you will...

• Efficiently install and service all Homeland security solutions using installation folders and maps.
• Perform necessary installations and services, including running electrical wiring in crawl spaces, drilling, trenching, and related tasks.
• Connect control panels, install security software, perform wire concealment, and ensure application requirements are met.
• Conduct site inspections and review work orders, building plans, and installation manuals to verify materials requirements and proper installation procedures.
• Perform routine maintenance of installed equipment
• Identify, troubleshoot, and resolve issues effectively.
• Train customers on software and equipment usage and navigation.
• Maintain accurate documentation of all work performed and equipment used, following established policies.
• Coordinate work efforts with the Operations staff and other technicians while building strong relationships with customers.
• Build and maintain positive rapport with customers.
• Complete Daily Project Reports.
• Keep informed of new products and developments
• Perform a variety of marginal duties not listed, to be determined and assigned as needed.
• Manage a technician crew and job site when required.
• Maintain client privacy and confidentiality.

You have what it takes if you have...