Field Service Technician

Field Service Technician

Summary :

A field service technician is responsible for maintaining and repairing machinery, equipment, and

heavy-duty vehicles and equipment. They travel to customer sites to

diagnose issues, perform repairs, and conduct routine maintenance. Their role requires strong

technical skills, problem-solving abilities, and the capacity to work independently in various

environments. Safety and efficiency are paramount as they handle complex machinery and ensure

minimal downtime for customers. Excellent communication skills are also essential for interacting

with clients and providing detailed reports on the work performed.

Essential Duties :

• Perform work as outlined on repair orders with efficiency and accuracy, following dealership

and factory standards.

recommended.

work is not required, or if repairs cannot be completed within the promised time.

Qualifications :

experience and / or training.

Work Environment :

This position is often exposed to the elements and moving machinery and equipment. It is also often

exposed to grease, electrical currents, dust, dirt and other environmental factors. This position

requires the operation of a Field Service Truck, this truck is equipped with Front and Rear Camera

Systems as well as a GPS Tracking System.

This position also requires traveling around to different areas as needed to get to and from the

different customer and branch locations. This position will require work before and after hours,

and in some cases, a significant amount of Over Time.

EEO Statement :

It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all

persons regardless of age, color, national origin, citizenship status, physical or mental

disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or

expression, genetic information, marital status, status with regard to public assistance, veteran

status, or any other characteristic protected by federal, state or local law. In addition, Kenworth

of Louisiana, LLC will provide reasonable accommodations for qualified individuals

with disabilities.