Field Service Representative

Description :

Objective : The Mass Merchant Field Sales Representative (FSR) is responsible for sales and store-level relationships with Mass Merchant stores within their designated territory, serving as the company's face at the store level. The role involves cultivating and maintaining relationships with sales and operations personnel of each assigned store to ensure the success of programs and special-order business. Additionally, the representative collaborates with SFP's inside sales and call center personnel to maximize sales and coordinate activities within their territory. FSR will be responsible for Western Pennsylvania territory.

Duties / Responsibilities

Responsible for achieving the monthly sales plan by increasing sales and gross margin within their territory

Provide regular updates on sales, market status, opportunities, and critical issues to the division and Mass Merchant sales team.

Participate in contractor events and in-store product demonstrations.

Generate new business with non-program products and develop innovative methods to increase store sales.

Act as an expert in the market by having thorough knowledge of competition, market trends, pricing, and market opportunities.

Cultivate relationship with Mass Merchants outside sales team (PSEs & PARs)

Update, distribute, and maintain SFP binders to all stores.

Ensure all stores are adequately supplied with literature, samples, and brochures.

Down stock and merchandise on stocked program products

Conduct product knowledge (PK) sessions with all store associates regularly to ensure store personnel are comfortable selling our products.

Manage claims resolution and product returns promptly.

Develop a relationship with RTV clerks.

Establish and maintain a relationship with the receiving department to ensure the efficiency of delivery.

Follow up on all active quotes

Other duties as assigned

Requirements :

Required Skills / Abilities

Extreme focus on customer service

Ability to develop and maintain relationships with customers and team members.

Continuous improvement toward excellence

Solid organizational, communication, listening, and presentation skills.

Strong work ethic

Self-starter, disciplined individual able to manage their schedule effectively with moderate manager intervention.

Strong moral and ethical values both professionally and personally

Avoid over-committing or over-promising.

A persuasive teaching style to communicate the company's products and services.

Intent on listening and able to communicate concisely while being willing to ask questions.

Qualifications

1-2 years working in the building materials industry or a similar industry preferred.

High School Diploma

Clean driving record for the past 5 years

Physical Requirements :

Work is conducted in an office / field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.

Ability to walk, sit, or stand for extended periods

May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds

This job description outlines the nature of work, required skills, essential abilities, and key functions; it is not an exhaustive list of duties or responsibilities.

Snavely Forest Products is an equal opportunity / affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

Starting at $52,000 per year and company vehicle

#Snavely

Compensation details : 52000-52000 Yearly Salary

PI87a58fd3a127-29952-38142248