Customs Brokerage Manager (Remote)
Preferred : New York area (remote candidates welcome)
Full-Time | Salary : $85,000–$100,000 / year
Join a well-established international logistics firm seeking a seasoned Customs Brokerage Department Manager to lead and manage a high-performing team of four. This is a fully remote position, ideal for a candidate with strong leadership experience in customs brokerage and hands-on entry processing.
Key Responsibilities :
- Oversee daily operations of the Customs Brokerage Department, ensuring compliance and efficiency
- Lead a team of four (including licensed brokers), with one upcoming retirement creating a key leadership gap
- Manage and process customs entries (approx. 325–350 entries / month)
- Monitor and interpret tariff changes, customs regulations, and trade compliance updates
- Keep the department fully informed and trained on regulatory changes
- Work directly in CargoWise to manage processes and data
- Maintain departmental performance metrics and drive continuous improvement
Qualifications :
Required : Prior experience managing a customs brokerage departmentPreferred : Licensed U.S. Customs BrokerProficient in CargoWise software (required)Strong knowledge of U.S. Customs regulations and HTS classificationWillingness to be both a hands-on contributor and strategic team leaderExcellent communication, compliance, and leadership skillsRequirements
Qualifications
5–10 years of experience in customs brokerage or import operations within the freight forwarding industryCargoWise experience is requiredStrong knowledge of HTS classification, CBP regulations, and PGA requirementsExperience with FDA codes, Lacey Act entries, and DDP proceduresExcellent communication, problem-solving, and organizational skillsCustoms Broker License is preferred but not requiredBenefits
Compensation & Benefits :
Salary : $85,000 – $100,000 based on experienceVacation : 10 business days annually401(k) : 3% company contribution (eligible after 1 year, with enrollment windows on Jan 1 and July 1)Health Insurance : Offered after 2 months of employment