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Sr. Director, Sales Force Effectiveness (SFE)
Sr. Director, Sales Force Effectiveness (SFE)Fresenius Kabi USA, LLC • Lake Zurich, IL, United States
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Sr. Director, Sales Force Effectiveness (SFE)

Sr. Director, Sales Force Effectiveness (SFE)

Fresenius Kabi USA, LLC • Lake Zurich, IL, United States
5 days ago
Job type
  • Full-time
Job description

Job Summary

The Senior Director, Sales Force Effectiveness (SFE) will optimize sales processes, strengthen key account management, and leverage data-driven insights - including regular sales performance assessments - to drive improved sales results and maximize commercial impact across all Fresenius Kabi U.S. business units. This role will build, embed, and govern the core pillars of Sales Force Effectiveness (SFE) - Incentive Compensation, Customer Profiling & Insights, Segmentation & Targeting Analytics, and Sales Force Design - to ensure consistency, fairness and optimized sales productivity across the commercial organization. The successful candidate will be a strategic thinker, an analytical mind, and a proactive leader who thrives in a fast-paced, collaborative environment.

Operating in alignment with Global Commercial Excellence (CommEx) frameworks, the Sr Director partners closely with U.S. Sales Leadership to drive best-in-class effective and efficient sales capabilities. By ensuring sales teams are focused on the right priorities, equipped with the right tools, and guided by robust analytics, this role strengthens commercial execution and delivers measurable business impact.

Salary Range : $215,000 - $250,000 per year

Position is eligible to participate in a bonus plan with a target of 22% of the base salary. Position is also eligible to participate in our medium-term incentive plan. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.

Responsibilities

Sales Force Effectiveness

  • Lead and govern the U.S. SFE agenda with data-driven insights, transparency, consistency and cross functional collaboration that lays the foundation for sustainable growth across all U.S Business Units.
  • Evaluate current U.S. practices, identify efficiencies / inefficiencies and implement best practices across all dimensions of SFE including segmentation, targeting, profiling, territory alignment, resource allocation, sales force sizing, call planning, and incentive compensation.
  • Ensure adoption of harmonized SFE processes, toolkits, and KPIs aligned with global standards.
  • Deploy and maintain a suite of sales assets, tools, and resources that empower the sales teams to effectively engage with customers at various stages of the sales cycle.
  • Develop compelling presentations, sales collateral, and training materials.
  • Identify opportunities to automate repetitive tasks, streamline workflows, and enhance overall sales.
  • Collaborate with Finance, HR, and Legal to ensure compliance and effective IC design and administration.
  • Represent U.S. in global CommEx and SFE forums, supporting toolkit design, pilots, and rollouts.
  • Deliver senior-level communication on sales productivity, IC governance, and other SFE initiatives.

Governance & Reporting

  • Oversee SFE analytics and insights generation, transforming data into actionable recommendations that inform sales strategy and execution.
  • Analyze sales performance metrics, market trends, and customer behavior to identify areas for improvement and innovation.
  • Define key performance indicators (KPIs) for sales excellence and track progress over time - including monthly performance by salesperson by month, by customer, by product - to identify trends that will drive improved sales outcomes.
  • Establish and govern enterprise-wide standards to measure, monitor and enhance sales effectiveness.
  • Provide regular reports and presentations to senior leadership showcasing the impact of implemented strategies and initiatives.
  • Champion a culture of accountability and continuous improvement, leveraging KPIs and best practices to institutionalize sales excellence across teams.
  • Cross-functional Alignment & Leadership

  • Partner with BU Commercial Heads to align strategy, drive consistency, and ensure business-unit priorities are reflected.
  • Act as a central contact point for global SFE initiatives, ensuring smooth implementation without BU disruption.
  • Lead change management efforts, driving stakeholder engagement and cross-functional adoption of new SFE standards and practices.
  • Mentor and develop a high-caliber team, fostering a culture of curiosity, accountability, and continuous improvement that align with Fresenius corporate values.
  • Attends local, national, and global meetings as needed.
  • Completes all training requirements, including all department-specific, compliance training, etc.
  • Participates in any and all reasonable work activities as assigned by management.
  • As part of Top Management, you have the overall responsibility and accountability for all aspects of the Health, Safety, Environment, Energy, and Quality Management Systems, including the following :
  • taking overall responsibility and accountability for the prevention of work-related injuries and ill health, the protection of the environment, as well as the provision of safe, harmless, and healthy workplaces,

  • ensuring that the Health, Safety, Environment, Energy, and Quality Management Systems' policies and related objectives are established and are compatible with the strategic direction of the organization.
  • Requirements

  • Bachelor's degree required (MBA or advanced degree in business, life sciences, or related field preferred).
  • 12+ years related work experience in commercial excellence, sales management, sales operations, and / or SFE experience in Pharma, MedTech, or Healthcare.
  • Minimum 7 years' experience managing teams and developing capabilities.
  • Extensive experience and expertise in Incentive Compensation design and governance.
  • Experience with sales force sizing, deployment, and territory alignment.
  • Proficiency in sales analytics, forecasting, and performance measurement (KPIs, dashboards, ROI).
  • Familiarity with CRM, CLM, ERP and commercial data platforms (e.g., Veeva, Salesforce, Qlik, PowerBI).
  • High business acumen and ability to connect sales execution with P&L impact.
  • Strong analytical and modeling skills; ability to translate complex data into actionable insights.
  • Proficiency with Microsoft Office skills (Excel, Word, PowerPoint, and Outlook).
  • Demonstrated ability to lead cross-functional projects, drive change management and influence senior stakeholders.
  • Consulting background (ZS, IQVIA, BCG, etc.) or global matrix experience strongly preferred.
  • Collaborative team player with strong communication skills (both written and verbal).
  • Ability to travel both domestically and internationally to attend meetings / trainings / programs / customer visits (approximately 20%) and is based on business need (via public transportation : air / auto); may require overnight travel.
  • Ability to work and manage change within a dynamic, fast-paced environment.
  • Proven ability to influence, collaborate and partner effectively with multiple stakeholders at all levels across the commercial organization, both virtually and in-person, to align on operational objectives and provide consistent leadership, guidance, and inspiration.
  • Clear and effective communication, listening and presentation skills accompanied with strong critical thinking, problem resolution and interpersonal skills.
  • Able to manage and prioritize multiple complex projects with demonstrated time management skills.
  • Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
  • Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment
  • Additional Information

    We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution , andwellness program.

    Fresenius Kabi is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

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    Sr Director Sales • Lake Zurich, IL, United States

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