Sales Professional - Inside Sales
Arizona StaffingPhoenix, AZ, US7 days ago
Job type
- Full-time
Job descriptionObtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Connects with families through listening, honest communication and genuine concern Develops an understanding of each family's unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team Education 1-2 years of college or an equivalent of education and experience Experience 1-2 years of customer service or sales industry experience preferred Licenses Insurance license if required by state / province law and as prescribed by each state board Must be able to pass the Company's internal presentation certification within thirty days of hire Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state / province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills
Family Service Counselor
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
- Lead Generation
Holds self-accountable for prospecting a minimum of 1-2 hours each day
Responds to client inquiries in a timely, respectful, sensitive and professional manner
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
Minimum Requirements
High school diploma or equivalent
High school equivalency and 1-2 years of college or an equivalent of education and experience
Current state / province issued driver's license with an acceptable driving record
Knowledge, Skills and Abilities
Compensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Postal Code : 85009 Category (Portal Searching) : Sales
Job Location : US-AZ - Phoenix
Job Profile ID : S00164
Time Type : Full time
Location Name : Greenwood Memory Lawn Mortuary, Cemetery & Crematory
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Inside Sales • Phoenix, AZ, US
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