Automation AND Application Support Analyst III
Job Title : Compliance Technology Automation and Application Support Analyst
Job Duration : 12 months contract
Location : Jersey City, NJ 07310
Pay Range : Depending upon the experience
The Compliance Technology Automation and Application Support consultant operates within the Compliance Data Governance and Technology Automation team reporting to the VP of Technology Automation. The candidate will be part of a pool of resources who may work together or individually on simultaneous initiatives. This role requires a person that can organize and standardize the current state of tools and solutions developed by the team, leveraging knowledge in client's IT framework and in application support, aligned with client's standards, upscaling the automation and user independence of the solutions, enhancing documentation and providing support.
Responsibilities
- Accelerate the industrialization of our development infrastructure – standardizing CI / CD, productionizing environments, and aligning delivery to Group IT Standards and the client's IT Governance & ICT Risk frameworks.
- Enhance solution independence on personal machines, ensuring solutions run within the Group IT Governance framework.
- Participate and / or lead design and development of solutions to streamline business processes and functions.
- Coordinate development, user acceptance testing and production delivery of solutions.
- Centralize and index the suite of applications built by Compliance Technology and Automation.
- Create detailed functional documentation to support implemented solutions.
- Provide day-to-day operations assistance; serve as the POC for identifying and solving technical issues.
- Collaborate with Central IT teams on key projects.
- Identify opportunities to streamline and automate manual tasks, developing solutions that can be leveraged across Compliance.
- Develop reports using technologies such as PowerBI, Tableau, SQL server, Alteryx, etc.
Qualifications
Undergraduate degree in Computer Systems, IT, or business related major (Technical certifications a plus).Advanced to Expert knowledge of SharePoint, including Power Automate, Power Apps and SPFx.Capable of creating custom SharePoint forms using webparts and multiple data connections.Extensive experience with SharePoint Designer and workflow implementation.Experience with reporting and analytical tools such as PowerBI, Tableau, Alteryx or SQL server.Working knowledge of R / Python a plus.Superior communications and customer service skills.Experience
Experience in client's IT activities and organization is required.
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