Project Manager I

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable) : Lanham, MD A Day in the Life of the Project Manager :

• Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards.
• Consult with management regarding business operations and strategic planning of new build / rebuilds, network plant operations and new product development and deployment.
• Perform field walkout of Astound Franchise Areas for the following : Routing options for building penetrations of coax and / or fiber, routing options for riser construction, Commercial Building and MDU post wiring designs, infrastructure repairs for existing properties, and forced relocates of Astound plant.
• Verify system routing maps per design specifications in Astound’s build area.
• Ability to recognize and identify problems in the field, within the guidelines provided by Astound, that may pose concerns for the design or / or construction of Astound’s network build(s).
• Assist drafters in reading field maps and have basics knowledge of AutoCAD drafting.
• Assist other Astound field associates with various field tasks when required.
• Prepare weekly and monthly production reports on results of work order projects in progress or completed.
• Schedule and manage the installation of all work order projects which may include direct coordination with municipalities, landlords, customers and internal departments.
• Provide quality assurance support and direction to construction, engineering staff and contractor crews, regarding new or existing technologies, company technical quality assurance (TQA) standards.
• Maintain a positive representation of Astound at all customer meetings.
• Manage contractor bidding, awards and process payment for projects completed.
• Project management support for other high-impact projects across SMB, Enterprise, and Residential business unit.
• Maintain documentation and database for all SMB, Enterprise and Residential Survey requests and update as needed.
• Manage all budgetary aspects of each project based on the capital & operational expense targets.
• Create, manage and maintain all survey work orders to comply with local construction standards and insure construction completion dates are met.
• Provide building design drafts for wire routing in apartments, building backbone wiring and laterals in accordance with Astound infrastructure wiring standards to Astound Network Designer(s).
• Perform all work in a safe manner according to all company independent agencies municipal, state and federal safe work rules and regulations.
• Perform other duties as assigned. What You Bring to the Table :
• Education : High School or GED required. Bachelor of Science / Bachelor of Engineering preferred, or relevant Work Experience : 7 years with fiber-optic / telecom construction
• Knowledge : General knowledge of RF Fiber / Coax hybrid design philosophy, understanding of general forward and reverse RF design architecture, understanding of “loop-through” and “home run” building design architectures, basic understanding of fiber optics in relationship to RF Network Design, and basic understanding of RF Distortion Calculations. Familiar with Microsoft Excel, Microsoft Word, Smartsheets and related software.
• Skills : Self-starter with proven customer service skills, interpersonal skills, and organizational skills. Able to clearly and effectively communicate through oral and written means. Can work independently or as part of a team. Flexible to assignment changes and able to multitask. Ability to interpret design maps, schematics, engineering & utility plans and architectural drawings. Ability to orient oneself between a location on a printed map and the actual physical location.
• Working Conditions : Ability to walk over rough terrain when necessary, work outdoors in a variety of temperatures and weather conditions, and work in confined spaces. Ability to be able to lift up to 50 to 75 lbs. 10 to 15 times per day / shift. i.e. manholes, climb a ladder up to 10 to 15 times per day, and kneel up to 10 to 15 times per day. Work in a fast paced environment.
• Valid driver’s license and satisfactory driving record
• Ability to maintain confidentiality We're Proud to Offer a Comprehensive Benefits Package Including :
• 401k retirement plan, with employer match
• Insurance options including : medical, dental, vision, life and STD insurance
• Paid Time Off / Vacation : Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday : 40 hours per year
• Paid Holidays : 7 days per year
• Paid Sick Leave : Astound allows a number of paid sick hours per calendar year and varies based on state and / or local laws
• Tuition reimbursement program
• Employee discount program
• Benefits listed above are for regular full-time position Base Salary : The base salary range in Maryland for this position is $ 62,859.89 - $105,022.01 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement :
• Take care of our customers
• Take care of each other
• Do what we say we are going to do
• Have fun Diverse Workforce / EEO : Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only) : Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only) : Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.