Customer Support Specialist

A company is looking for a Customer Support Specialist to join their Miami Campus team.

Key Responsibilities :

Serve as the primary point of contact for visitors, students, and airline representatives

Verify and maintain compliance documentation in accordance with TSA and audit requirements

Manage student and training records, ensuring accuracy in rosters and scheduling

Required Qualifications :

3+ years of experience in customer support and document compliance roles

3+ years of experience collaborating in cross-functional teams

Demonstrated data analysis skills and proficiency in Microsoft Office (Excel, Word, PowerPoint)

Experience in compliance or regulatory environments (e.g., medical, legal, or aviation industries)

High school diploma or GED required; Associate degree or equivalent experience preferred