Principal Systems Analyst

Job Description : The Role

Join Fidelity Investments as a Principal Systems Analyst and be part of an ambitious team dedicated to revolutionizing our digital platform! This opportunity allows you to drive the transformation of our Brokerage Operations Workstation into an innovative, user-friendly digital experience. As a Principal Systems Analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions.

Ideal candidates are strategic problem solvers with a passion for user-centric design and demonstrated analytical abilities. Your role will be critical in improving operational efficiency and decision-making through modern, coordinated solutions.

The Expertise and Skills You Bring

Strong understanding of financial or brokerage industry

Ability to design systems that support Brokerage Operations processing

Mapping and improving workflows in trading, settlement, straight-through processing (STP) and reconciliations

Familiarity with trade lifecycle, clearing and custodian systems

Awareness of regulations, compliance workflows and audit trails

Programming Languages : Proficiency in SQL, Python or Scripting

Advanced Data Analytics : Ability to interpret large datasets and extract insights

Business Process Modeling : Skills in analyzing and improving workflow

Systems Integration : Understanding in APIs / Swagger Contracts

Key responsibilities for this role :

Lead in-depth analysis of Swagger contracts and API specifications to ensure alignment with strategic business objectives, identifying integration opportunities and documentation gaps across platforms.

Partner with cross-functional teams including product leadership, UX design, engineering, and business stakeholders to define and refine user and business requirements for digital transformation initiatives.

Conduct advanced workflow and process analysis, identifying inefficiencies and opportunities for automation and modernization, particularly in legacy systems such as mainframe environments.

Translate business logic and legacy data structures into future-state digital experience requirements, ensuring scalability, usability, and automation readiness.

Drive the development of high-quality solution requirements, user stories, and functional specifications for complex software systems, ensuring traceability to business goals.

Provide strategic insights through data analysis, leveraging SQL and relational database expertise to inform decision-making and measure modernization impact.

Mentor junior analysts and contribute to the development of analytical standards and best practice across the team.

Collaborate with architecture and engineering teams to ensure API and integration strategies align with enterprise architecture and security standards.

The Expertise and Skills You Bring

Bachelor’s degree with 10+ years of experience as a systems analyst, business analyst, or similar role in a digital or operational transformation environment.

Ability to translate technical requirements and operational processes into intuitive, actionable product requirements; Proven understanding of operations workflows and processes, preferably in financial services or other regulated industries.

Experience working on projects related to legacy system modernization (e.g., mainframe to cloud, UI / UX redesign, data integration)

Effective communicator with customer engagement and storytelling skills; Conveys digital strategy and impact using data and visualizations.

Demonstrated experience informing product strategy and delivery, including opportunity identification, solution design, and working with technology teams for delivery.

Experienced in agile development methodologies and collaborating with multifaceted product teams, engineering teams, and business collaborators; Proficient with tools such as JIRA, JIRA Align, Confluence, Miro, Figma, Tableau, or other analytics and product planning tools.

The Team

Our mission is to reduce manual processes and risk while improving efficiency and flexibility across the organization.

We design world-class digital experiences at scale by :

Applying deep research and industry insights

Crafting product strategy in alignment with business goals

Driving implementation across associate and client-facing platforms

Our team supports Fidelity’s growth by enabling straight-through processes and improving the digital operating model.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Certifications : Category :

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and / or associating with individuals with certain Criminal Histories.