Bilingual Enrollment Specialist - Seasonal (starts in October)

Job Description

Job Description

About Us

At the Prosper Centers, our mission is to provide expertise, support, and resources that expand access and opportunity for all to thrive. Through our Health Coverage Program, we help community members enroll in affordable health insurance via the federal Marketplace—improving access to preventive care, protecting against medical debt, and supporting overall well-being. We are hiring a team of temporary, on-site staff to support our work during the Open Enrollment season from November 1 to January 15.

Position Description

The Bilingual Enrollment Specialist is part of a team that enrolls community members in affordable health insurance plans. Full-time and part-time roles are available, with daytime, evening, and weekend shifts. Knowledge of health insurance is a plus but not required. This seasonal role begins with paid training October 2025 and extends through December 15, 2025.

Primary Duties / Responsibilities

• Provide on-site client assistance and support in person and by phone
• Help clients accurately enroll in Marketplace health insurance, including available Premium Assistance Programs, Advanced Premium Tax Credits, and Qualified Health Plan options
• Educate clients on the Marketplace application, health coverage terminology, and plan options
• Effectively use email, Healthcare.gov, REDCap, RingCentral, and other technological systems
• Complete all paid trainings and Centers for Medicaid & Medicare Services (CMS) certification
• Protect client confidentiality and PII / PHI in compliance with HIPAA policies
• Other duties as assigned

Minimum Requirements

Compensation

$20.00

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his / her supervisor.

Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

In compliance with Foundation Communities’ duty to provide and maintain a workplace that is free of known hazards, Foundation Communities is requiring all employees to be fully vaccinated against COVID-19 unless they request and receive a reasonable accommodation.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.