Network Access Center Specialist

A company is looking for a Network Access Center Specialist.

Key Responsibilities

Field and resolve inquiries via phone, chat, and other contact methods

Provide exceptional customer service and treat all consumers and colleagues with dignity and respect

Document all interactions and update consumer records in relevant technology systems

Required Qualifications

High School Diploma or equivalent

1 year prior experience in a call center or customer service environment

1 year of experience in a healthcare setting focused on patient care

Associate's Degree is preferred

Experience with computer programs such as Outlook, Word, Excel, and PowerPoint is preferred