A company is looking for a Customer Support Representative, Part-Time.
Key Responsibilities
Provide exceptional customer service via phone, text, and email as the first line of support
Become a product expert on the signup process and earned wage advance products
Collaborate with team members to ensure a positive user experience and support Clair's mission
Required Qualifications
2+ years of experience in a customer support role; Tier 2 support or tech experience is a plus
1+ years of experience using Zendesk
Aptitude for numbers and math to assist users with financial inquiries
Commitment to understanding the financial challenges faced by hourly workers
Enthusiasm for joining a startup in the fintech space and willingness to learn
Customer Support Specialist • Hampton, Virginia, United States
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