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Customer Support Specialist
Customer Support SpecialistVirtualVocations • Hampton, Virginia, United States
Customer Support Specialist

Customer Support Specialist

VirtualVocations • Hampton, Virginia, United States
30+ days ago
Job type
  • Part-time
Job description

A company is looking for a Customer Support Representative, Part-Time.

Key Responsibilities

Provide exceptional customer service via phone, text, and email as the first line of support

Become a product expert on the signup process and earned wage advance products

Collaborate with team members to ensure a positive user experience and support Clair's mission

Required Qualifications

2+ years of experience in a customer support role; Tier 2 support or tech experience is a plus

1+ years of experience using Zendesk

Aptitude for numbers and math to assist users with financial inquiries

Commitment to understanding the financial challenges faced by hourly workers

Enthusiasm for joining a startup in the fintech space and willingness to learn

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Customer Support Specialist • Hampton, Virginia, United States

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