Systems Administrator IV, Applications - Cerner Pathnet Integration Analyst

Job Summary :

The Cerner Laboratory Application Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with all Laboratory platforms with ongoing hospital operations. This position is essential in supporting Care Delivery, Cerner Millennium, one of the top 13 applications utilized in care delivery. Cerner Millennium is a lab application that handles and oversees more than 150 million lab orders and processes over 400 million results each year across various KP care sites, including hospitals and clinics. The analyst will primarily focus on Open Port / Engine Scripting, and Careaware Traditional / Cloud MDIs, troubleshooting foreign system interfaces and lab medical devices.

In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate.

Essential Responsibilities :

Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.

Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.

Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.

Assists technical and project team members to resolve system problems and application-specific issues.

Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement.

Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.

Escalates unresolved or critical issues, risks or problems to system engineers.

Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.

Plans and performs complex system configuration.

Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure.

Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate.

Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes.

Supports vendor support activities, as appropriate.

Participates in and influences change management processes.

Defines the maintenance, modification, and documentation of complex and advanced applications.

Supports the development of guidelines to prevent and / or resolve recurring problems.

Recommends and executes performance tuning and optimization activities.

Minimum Qualifications :

Minimum three (3) years experience in application support.

Minimum one (1) year in an informal leadership role working with IT or operational teams.

Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Additional Requirements :

COMPANY : KAISER

TITLE : Systems Administrator IV, Applications - Cerner Pathnet Integration Analyst

LOCATION : Corona, California

REQNUMBER : 1382873

External hires must pass a background check / drug screen. Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.