DevOps Leader - Insurance Business

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.

We are looking for a strategic DevOps leader who combines deep technical expertise with proven leadership skills. You may oversee a limited number of engineers to support the enterprise adoption and maturity, establish best practices for CI / CD, infrastructure automation, and site reliability, while fostering a culture of collaboration.

The DevOps Leader will foster collaboration primarily between development, operations, security, and business teams to deliver high-quality applications while meeting stringent regulatory and operational requirements of the insurance industry.

The DevOps Leader will drive the adoption and optimization of DevOps practices to enable efficient, scalable, and reliable software delivery in a corporate insurance environment.

This role focuses on (but not limited to) leveraging Microsoft development environments, GitHub, and Azure to streamline CI / CD pipelines and ensure seamless integration with SAP financial systems. This will extend to other significant platforms, core policy systems, and other custom developed applications as an overall roadmap of maturity for DevOps.

Key Responsibilities

• Team Leadership & Management : Build, mentor, and lead a team of 3-5 DevOps engineers and SREs. Develop career growth plans and provide technical coaching to team members. Foster cross-functional collaboration between development, QA, security, and operations teams. Establish team goals, metrics, and performance standards aligned with business objectives.
• DevOps Strategy : Develop and execute a DevOps strategy tailored to the insurance industry, aligning with business goals and regulatory requirements. Define and develop the DevOps roadmap supporting business growth. Drive cloud migration strategies and collaborate on hybrid infrastructure decisions. Establish standards for infrastructure as code, configuration management, and deployment automation. Partner with engineering leadership to align DevOps initiatives with product development priorities. Evaluate and implement new technologies, tools, and methodologies
• CI / CD Pipeline Management : Design and manage CI / CD pipelines using Azure DevOps and GitHub Actions to enable automated, reliable, and rapid software deployments.
• Process Improvement & Culture : Champion DevOps culture transformation across the engineering organization. Implement metrics-driven approaches to measure and improve deployment frequency, lead time, and system reliability. Lead post-incident reviews and drive continuous improvement initiatives. Establish documentation standards and knowledge sharing practices
• Azure Infrastructure : Plan, architect and manage cloud infrastructure on Microsoft Azure, ensuring scalability, high availability, and cost optimization for insurance applications. This will be in collaboration with infrastructure and security.
• SAP Integration : Collaborate with finance teams to ensure seamless integration of DevOps pipelines with SAP financial systems (e.g., SAP S / 4HANA, SAP FICO) for transaction processing and reporting. The could really be any platform but specific experience would be good
• Automation : Automate infrastructure provisioning, configuration, and deployment using Azure Resource Manager (ARM), Bicep, or Terraform, integrated with GitHub repositories.
• Collaboration : Facilitate cross-functional collaboration between development, operations, actuarial, underwriting, claims, and finance teams to streamline workflows and ensure alignment with insurance business needs.
• Toolchain Leadership : Oversee the implementation and management of Microsoft-centric DevOps tools (e.g., Azure DevOps, GitHub, Azure Monitor) and integrate with SAP and other enterprise systems.
• Regulatory Compliance : Ensure DevOps processes comply with insurance regulations (e.g., NAIC, GDPR, HIPAA, SOC 2) through automated compliance checks and audit-ready documentation.
• Monitoring & Observability : Implement monitoring solutions using Azure Monitor, Application Insights, or Log Analytics to ensure system performance, uptime, and rapid incident resolution.
• Incident Management : Lead incident response for production issues, conduct root cause analyses, and implement preventive measures to minimize disruptions to insurance operations.
• Team Leadership : Mentor and guide DevOps engineers and cross-functional teams, fostering a culture of automation, collaboration, and continuous improvement.
• Innovation : Stay current with Azure and GitHub advancements (e.g., Azure Arc, GitHub Copilot) and insurance industry trends to enhance operational efficiency and support digital transformation.

Qualifications / Technical Skills

Protective's targeted salary range for this position is $105,500 to $145,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits :

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work / life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.

Accommodations for Applicants with a Disability

If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.