Account Executive, Group Sales - One World Observatory

Account Executive, Group Sales

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Account Executive, Group Sales is primarily responsible for sourcing and selling ticket packages to designated group sales clients within the public and / or tourism space on a year-round basis. This position will prospect through a highly proactive approach including outbound calls and face-to-face appointments. This includes upselling new and existing products to improve the client experience and cultivating referrals and leads. This individual will also assist the group sales team on a day-to-day basis by supporting ongoing communications with our Guest Services team and fulfilling invoices and ticket requests as needed.

Essential Duties And Responsibilities :

• Achieve monthly & yearly ticket and revenue targets set forth by management
• Provide superior service to current clients, partners, and prospects, including managing the booking process from lead generation to reservation, invoicing, payment and ticket fulfillment
• Retain and grow business through consistent communication by phone, face-to-face / virtual meetings, and e-mail
• Develop client relationships to ensure long-term business
• Generate new sales leads through self-prospecting, current client networks, and other company provided resources
• Respond in a timely manner to calls, inquiries and emails
• Maintain detailed and comprehensive records via venue's designated CRM
• Perform variety of responsibilities during group visits, other group events, etc. in order to support client needs or to promote venue's products and services
• Attend some networking events and possibly trade-shows or sales missions with management support
• Ability to execute off-site job responsibilities or travel 10% or as needed / requested by management
• Work on-traditional hours (nights, weekends & holidays as necessary)

Supervisory Responsibilities :

Qualifications :

Compensation : $26.44 / hour + commission and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan

Working Conditions : Location : On-Site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.