Trust Account Manager - Institutional (Middle Office)

Position Type : Full time

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Job Description

Virtus from FIS is a leading provider of alternative investment services and technology solutions, specializing in delivering comprehensive front-, middle- and back-office services to asset managers, banks, and other institutional investors.

Virtus helps its clients manage their alternative investment portfolios, including CLO / CDOs, private equity, hedge funds, and other alternative assets.

About the Team

The CLO / CDO Middle Office Team maintains the books and records for collateral managers that have outsourced middle office operations.

We reconcile and maintain data on their behalf, as well as review monthly and quarterly reports.

What You Will Be Doing

As the primary point of contact, the Trust Account Manager leads our Middle Office Client Services teams in managing structured finance accounts for our clients.

• Solve complex problems through research and / or communications with other departments
• Support personnel at client institutions in day-to-day routines and financial processing
• Guarantee quality service levels, perform daily servicing activities, ensuring timeliness and accuracy
• Assist in developing procedures that ensure processing functions are completed accurately and timely with minimal risk exposure
• Work with Operations to deliver consistently high levels of service
• Work closely with other internal teams to provide clients with world-class service and swift problem resolution
• May select, develop, and evaluate personnel to ensure the efficient operations
• May establish and assure adherence to budgets, schedules, work plans and performance requirements
• May regularly interact with senior management or executive levels within the enterprise
• May establish operational objectives, work plans, and assignment delegation

What You Bring

• Bachelor’s degree in business administration or finance, or equivalent combination of education, training, and work experience
• Typically, at least 4 years of financial services industry experience in managing institutional assets, and one or more years of leadership responsibility
• Knowledge / experience with structured finance, preferably CLO / CDOs, syndicated loans, or corporate trust securities
• Trust system experience
• Client servicing experience and excellent interpersonal skills to build high levels of customer satisfaction
• Understanding and direct work experience with cash reconciliations, waterfall calculations, compliance testing, financial transaction processing, data analysis, and reporting
• Ability to communicate ideas verbally, in written form, and via presentation in a clear, concise manner appropriate for all professional audiences, including executive levels
• Solid organizational, leadership, decision-making, and problem-solving skills
• Ability to analyze situations or data, along with in-depth knowledge of organizational objectives
• Ability to establish and maintain effective working relationships with all levels of management, colleagues, and clients (internal & external)

What We Offer You

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you :

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

LI-BS1 #VIRTUS #Virtus

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $79, - $129, and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location.

Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training.

Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

The EEO is the Law poster is supplement document

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.

However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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