Director, Business Intelligence & Operations •PC 1522

Director, Business Intelligence & Operations

The Director, Business Intelligence & Operations will be responsible for building and leading a cross-functional operational infrastructure to support the launch and lifecycle of Miltenyi Biomedicine's first CAR T-cell therapy. This highly strategic and hands-on role will oversee key U.S. operational areas including business intelligence, sales operations, marketing operations, government price reporting, and procurement coordination. The role will provide leadership and oversight to a focused U.S.-based team, ensuring compliant and insight-driven execution across incentive compensation, promotional review, congress sponsorships, aggregate spend, and related functional areas.

This position will report to the Executive Director, Business Excellence and will work cross-functionally with Commercial, Market Access, Medical Affairs, Legal, Compliance, Finance, and Global colleagues to ensure U.S. strategy and operations are aligned with company goals and market needs.

Essential Duties and Responsibilities :

• Lead and oversee two direct reports : one responsible for sales operations, analytics, and government price reporting, and the other for speaker bureau, MLR processes, and grants and sponsorships.
• Provide strategic direction and guidance while empowering team members to manage day-to-day operations and vendor relationships.
• Ensure each team is operationally efficient and delivering on key U.S. objectives while meeting the compliance standards and regulatory requirements.

Business Intelligence & Analytics :

Marketing & Commercial Operations :

Sales Incentive Compensation (IC) :

Government Price Reporting :

Sunshine and Aggregate Spend Reporting :

Market Access Vendor Coordination :

Congress Support & Sponsorship Reconciliation :

Cross-Functional & Global Collaboration :

Requirements :

Knowledge, Skills & Abilities :

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. The employee is required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail.

Work Environment :