Lab Sales Representative

Job Description

Job Description

ROLE DESCRIPTION :

KPC Biotech’s Lab Sales Rep (LSR) is responsible for business development including sales, market development, account maintenance, and client services in Southern California.

The LSR’s primary function is to grow KPC Biotech’s laboratory outreach business and generate sales in the medical community in Southern California.

Territory : 1 rep for Orange County and 1 rep for San Bernardino County

RESPONSIBILITIES INCLUDE :

• Sell clinical laboratory testing through the promotion of services to authorized health care professionals in a consistent and compliant manner.
• Train and interact with healthcare professionals and staff about lab tests, billing policies, and procedures.
• Actively pre-call appointments and utilize lead generation with required per month site visits to maintain sales goals.
• Maintain CRM of all calls and sales pipeline.
• Act as a self-starter to foster territory growth and drive sales through up-selling of existing accounts.
• Maintain and pursue knowledge in the associated specialist testing areas and incorporate knowledge of service offerings.
• Performing responsive ongoing in-person and telephonic customer service required to maintain lab clients.
• Participate in and comply fully with the Lab Compliance Program.
• Analyze sales statistics to identify areas of improvement.
• Track results and trends regularly for business forecasting.
• Develop and execute innovative sales strategies.
• Build and form new partnerships with potential clients.
• Conduct client needs assessment : Conduct a formal review of each client's needs in the areas of problems and opportunities.

The review consists of an in-depth face-to-face meeting where rapport building begins, and knowledge of the business and its needs are gained.

• Develop new leads every month : Using cold calling, networking, and referrals, develop new solid prospects per week.
• Lead generation should represent approximately 50 - 75% of the LSR’s initial efforts and may scale back as necessary in the second and subsequent years.
• Face-to-Face Meetings : It is expected the LSR will make a minimum of 8 face-to-face meetings per week via pre-set appointments
• Provide customer service : Conduct ongoing programs with existing customers consisting of new business opportunities and collections.
• QUALIFICATIONS :
• Must have experience in healthcare, laboratory, and / or diagnostics sales selling to medical professionals
• 3+ years of calling on provider groups (Integrated Delivery Networks, Physician Group Practices, Clinics) and C-level decision-makers in the healthcare industry

COMPENSATION :

• Annual Base Salary $75k - $85k based on experience
• Eligible for quarterly bonus, on discretionary basis
• Reimbursement for approved business-related mileage and travel expenses

BENEFITS :

Eligible for paid time off in accordance with the Company’s policies applicable to you and you will be eligible for medical, dental, vision, Basic Life / AD&D, Supplemental Life / AD&A, and 401K in accordance with the Company’s policies applicable to you and the terms of the applicable plan documents.

EDUCATION :

A minimum of High School Diploma

LICENSED / CERTIFICATION :

Driver’s License