Job Description
Job Description
Position Title : IT Support Technician
Location : Collierville, TN
Duration : 3-Year Contract
Compensation : $16-$20 / Hour
About the Role
Our client in Collierville, TN is seeking a IT Support Technician to join their team. This role is ideal for individuals with a foundational understanding of access control systems and a passion for troubleshooting and maintaining security technologies.
Key Responsibilities
- Perform troubleshooting and maintenance of Lenel access control systems .
- Support SailPoint imaging processes for identity and access management.
- Handle badge provisioning for employees and contractors.
- Diagnose and resolve access control issues promptly to ensure system integrity.
- Collaborate with internal teams to maintain compliance with security protocols.
- Document all maintenance and troubleshooting activities accurately.
Qualifications
Basic experience with access control systems (Lenel preferred).Familiarity with identity management tools such as SailPoint.Understanding of badge provisioning processes .Strong problem-solving skills and attention to detail.Ability to work independently and in a team environment.High school diploma or equivalent; technical certifications are a plus.Preferred Skills
Knowledge of networking fundamentals.Experience with security hardware installation and configuration.Excellent communication and organizational skills.