Maintenance Engineer I (2nd Shift)

Choice HotelsMinneapolis, MN, United States

3 days ago

Job type

Full-time

Job description

Maintenance Engineer I

Choice Hotels International, Inc (NYSE : CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.

The ability to model Choices Cultural Values : Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary : The role of the Maintenance Engineer is to maintain the hotels customer and heart of house areas in accordance with brand standards by performing preventative maintenance and repairs as necessary.

Unique. Stylish. Entirely Radisson Blu. Upper upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.

The Maintenance Engineer I supports the general maintenance of the hotel. Areas of responsibility include : painting, pools, flooring, doors, heating / cooling units, other general upkeep, and additional duties as assigned.

Hourly Wage : $28.00

Benefits we provide :

Employee discounts on thousands of hotels
Enjoy a complimentary meal in the associate cafeteria during your shift
Free Parking
Paid Sick Time (MN Earned Sick and Safe Time)

Hourly (Full Time) : 1st of the month following 30 days of service :

Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!

Employer paid Accident insurance and HSA contribution

401(k) Retirement Plan

Employee Assistance Program

90 Days :

Paid Vacation Time

8 Paid Holidays

Paid Bereavement

1 Year :

Paid Floating Holidays

Key Responsibilities :

Responds to both customer and hotel staff reports of non-functioning equipment immediately

Maintains problem log book to record the equipment in need of repair and prioritizes efforts accordingly

Reports any hazards or injuries in the department or hotel and takes immediate action to correct

Maintains rooms in operating condition by performing repairs as needed

Understands the Room Preventative Maintenance Program (R.P.M.)

Prepares preventative maintenance cart for use each day

Replaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as needed

Maintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc.

Repairs and maintains rooms heating / ventilating / air conditioning systems

Performs preventative maintenance throughout the hotel

Maintains the condition of hotel lobbies and restaurants

Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary

Maintains operating equipment in working condition by performing routine equipment checks and repairs

Attends schools or seminars to remain current on proper techniques

Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations

Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements / Skills :

Ideal candidate will have a minimum of 2 to 3 years of general facility maintenance experience, preferably within the hospitality industry

Strong verbal, written and interpersonal skills

Works well independently or as part of a team

Strong attention to detail

Commitment to exceptional guest service

Ability to maintain a positive and professional attitude when handling all situations

Adhere to the policies and procedures of the hotel

Ability to work a flexible schedule including holidays and weekends

Working knowledge of computer and math skills.

Experience in pool maintenance, HVAC units, plumbing, and electrical work is also a benefit

Certifications for HVAC CPO preferred.

Physical Demands :

Occasional lifting of up to 100 pounds

Ability to stand for long periods of time

Ability to hear with 100% accuracy with correction

Ability to stand and exert well paced mobility for an eight (8) hour shift

Ability to lift, pull, push up to 100 pounds on an ongoing basis

Must be able to squat, bend, kneel and twist on an ongoing basis

Other Information : The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times. This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an at-will relationship and may be terminated by either party at any time, with or without notice. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

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Maintenance 2Nd Shift • Minneapolis, MN, United States