M365 Engineer

Job - Microsoft 365 Engineer

Schedule : M-F, 9am-5pm

Location : Hybrid - candidate must be within a commutable distance from NYC for occasional onsite

Job Summary :

The Microsoft 365 Engineer will be responsible for the design, implementation, administration, and support of Microsoft 365 solutions with an emphasis on Exchange Online, Microsoft Entra ID (Azure AD), PowerShell automation, and related Microsoft 365 services. This role involves managing enterprise-level Exchange environments, supporting identity and access management, and automating operational processes to enhance service delivery.

Key Responsibilities :

• dminister and support Exchange Online and hybrid Exchange environments, including mailbox provisioning, migration, and troubleshooting.
• Manage Microsoft Entra ID (Azure Active Directory) including user, group, role management, and conditional access policies.
• Develop, maintain, and execute PowerShell scripts to automate Microsoft 365 administrative tasks, reporting, and tenant management.
• Implement and support Single Sign-On (SSO) and identity federation solutions.
• Configure and manage Exchange Online Protection (EOP) and security & compliance features within Microsoft 365.
• Monitor and resolve mail flow issues, quotas, permissions, and mailbox migrations.
• Collaborate with security teams to implement governance, compliance policies, and audit logging.
• Work with cross-functional teams to support collaboration workloads including Teams, SharePoint Online, and OneDrive.
• Participate in disaster recovery preparedness, backup, and business continuity planning.
• Create and maintain technical documentation, run-books, and support guides.
• Provide Tier 2 / 3 support for escalated Microsoft 365 issues.
• Stay current with Microsoft 365 updates, features, and best practices to improve services continuously.

Required Skills and Qualifications :

Certifications :