Dental Implementation Consultant - Zimbis

Do you love to travel? Love teaching and want to change the dental industry?

Working for Zimbis means contributing to and growing with a team that is dedicated and passionate about what they do. We take pride in having our team members look forward to coming to work each morning and believe that with great work, comes great reward.

When you join the Zimbis team, you join family!

In this role you’ll be responsible for installation and implementation of the Zimbis hardware and software solutions, training dental teams, delivering exceptional customer service, while collaborating with an extraordinary team.

You’ll have the opportunity to travel while using your knowledge and experience to support the dental community, inspire innovation, and pursue professional growth and your career goals.

You’ll have experience in the dental, medical, or healthcare field, some work experience with software and / or hardware implementation, and preferably some experience in inventory management.

What we do

Zimbis® is a global provider of health care products and services that help dental facilities measurably reduce the total cost of ownership associated with pharmacy and supplies.

The company develops market-leading technologies that provide secure access to controlled substances, high value products, and other medications.

We are a private, family owned and operated company that values its team members and are looking to hire the best of the best.

What you’ll do

• Lead the implementation of the Zimbis® hardware and software solutions for dental facilities, both surgical centers and laboratories.
• Manage remote or onsite installation of Zimbis® hardware and software solutions.
• Conduct client staff training. Providing an engaging and thorough experience.
• Provided technical support, workflow audits and best practices recommendations to dental teams.
• Engage with Zimbis clients through video conferencing tools for remote training sessions.
• Internal Coordination with Integration Team and Account Manager(s) related to client Integration technology and Post-Account Management / Support needs.
• Strategy and Process development participation as it relates to Pre-Implementation, Implementation and Post-Implementation Support.
• Identification and escalation of customer challenges to Professional Services and Sales Team.
• Provide client-facing written / verbal report of implementation agenda, training goals, successes, and challenges to client and internal Dental team.

What skills and experience you demonstrate

• Problem solving and creativity in finding solutions to challenges
• Assessing workflows and offering alternatives for success
• Concise and effective communication skills
• Strong organizational and independent project management skills
• Ability to deliver end-user training
• Works well with client and internal teams in building strong relationships that deliver success
• Consultative approach in guiding customers to utilize our solutions to their greatest benefit
• Ability to assess how each individual at the customer level is motivated, what his / her skills are, and who can assist in greater success with Zimbis solutions.

Quick reading and ability to adapt in addressing of warning signs is essential.

• Working knowledge of software and hardware systems and ability to articulate technology to non-technical users (Required)
• Knowledge of dental PiMS / EMR Software
• Knowledge of Microsoft Suite- Word, Excel, Outlook
• Demonstrable ability to conduct Microsoft Teams / Zoom Meetings

Bonus points for

• Knowledge of SaaS-based inventory management technology solutions
• Data interpretation, manipulation, management in Excel
• Knowledge of Salesforce CRM
• Knowledge of GuideCX Onboarding Software

Physical Requirements :

• Ability to lift up to 50 lbs.
• Ability to work on your feet for up to 8-10 hours

Experience :

• 2+ years in Dental, Medical, or health care industry roles
• Special consideration given to those with Dental Laboratory experience.
• Software implementation experience and / or inventory management experience.

Education / Licenses / Certifications :

• Certification(s) in Dental field preferred. Inclusive of CDA, RDA, RDH, LDA and EFDA.
• Inventory management certification or equivalent experience is a plus.

Job location(s) :

• Anywhere in the U.S. within 1-hour of a major-metropolitan airport.
• Preference for those in the Northeast or Midwest; specifically, the Great Lakes region.
• Company headquarters located in Phoenix, AZ

Other

• Able to perform 90% travel for first six months of employment.
• 4 5 weeks travel in a row, 1 week potential non travel in between next 4 5 week travel.
• Traveling Monday Friday.
• After 6 months, potential of travel to reduce up to 75% within scope of Implementation Consultant role.

What we’re all about

Zimbis LLC was founded by dental professionals for dental professionals. Louis Visser, DDS, his brother Anton Visser and associates founded Zimbis as a comprehensive inventory solution suitable for the dental industry.

Zimbis has become the leader in inventory management technologies, adding many of the nation’s largest dental labs, oral surgery groups and dental practices as its customers.

We are united in our vision to improve efficiencies for our customers. We are passionate about healthcare and helping those who deliver it by providing sophisticated solutions that allow them to focus their time on patient care.

Life at Zimbis

Zimbis fosters an inclusive environment of diverse, committed, and highly accomplished people. Our team collaborates and employs creativity to find new and better ways of solving complex problems, identifying opportunities, and driving results.

Careers Zimbis Dental Inventory Management

Compensation

• $50,000 - $65,000 annually; commensurate with experience
• Internet and Cell Phone stipend
• Home office technologies provided by company (laptop, monitors, webcam, etc.)

Benefits

• Open PTO; including 9 observed holidays.
• Medical, dental, and vision insurance progressively paid by company. Free after year 3.
• Health Savings Account
• Flexible Spending Accounts; Health Care and Dependent Care.
• 401K with generous company contribution
• Company paid long-term disability and life insurance
• Employee Assistance Program
• United Pet Care pet coverage
• Gym membership stipend
2 days ago