Cross-Currency Payments - Senior Product Associate

Senior Product Associate In Cross Currency

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Cross Currency, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Perform data analytics on client pricing and revenue management to identify trends and opportunities.
• Manage pricing setup processes for clients, collaborating with internal stakeholders and ensuring compliance with policies and procedures.
• Identify opportunities to streamline pricing product and drive changes to optimize.
• Innovate and take full ownership of Cross-Currency Payments products, from concept to execution.
• Identify and implement opportunities to improve client experience by liaising with Client Onboarding and Service teams

Required Qualifications, Capabilities, and Skills

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans