Account Manager

Account Manager Opportunity

City Wide Facility Solutions St. Louis, recognized as one of the "Best Places to Work in STL," is on the lookout for a highly motivated Account Manager who excels at driving business growth while also promoting personal career advancement in a vibrant, energetic environment. We offer a competitive base salary, an attractive commission plan, and an extensive benefits package, all designed for exceptional candidates who exhibit the determination and ambition to thrive.

City Wide Facility Solutions is a leader in the building maintenance industry. We are a sales and management company providing a single source solution for all building maintenance services, both internal and external. We lead by modeling our core values of relentless customer service, growth, mindset, and hustle. We're interested in those looking for a career, not just a job - and we're passionate about promoting from within. We are a high-energy group within a collaborative, inclusive and fun environment that rewards performance.

Key Responsibilities

• Client Relationship Management : Cultivate and expand client relationships, ensuring high retention rates and exploring opportunities for service diversification and expansion.
• Operational Excellence : Oversee the delivery of services across all client sites, maintaining the highest standards of quality and compliance, and manage contractor relationships including hiring, negotiation, and performance assessments.
• Strategic Problem Solving : Address and resolve client concerns, coordinate site visits, and develop strategic solutions to enhance client satisfaction and operational efficiency.
• Technology and Reporting : Utilize City Wide's CRM to manage client interactions, service schedules, and performance reporting, ensuring all data is leveraged to improve service delivery.

Ideal Candidate

Compensation

Performance Metrics for Success

Requirements

Schedule : 8-hour shift

Monday through Friday

Value the contributions of your teammates!

In a typical week, you'll likely spend more time with your coworkers than your own family so it's important to love the people you work with. Our team members make our culture what it is, so we seek out amazing candidates to help foster the work environment we are so proud of. If you think you're a great fit, we want to hear from you!