Senior Technical Service Specialist - Close Molding Thermoset Resins

Senior Technical Service Specialist – Close Molding Thermoset Resins

This is an incredible company to work for with extremely low turnover. People retire from here! Bring your skills in thermoset composite development and molding to this global raw materials supplier to bring the highest level of customer technical support!

The Technical Service Specialist position is the key customer interface between the company and its existing or potential customers. This position coordinates and partakes in Technical Service Calls, Customer Trials, and Meetings. The position also assists company’s Product Leaders in developing products that meet the needs and expectations of customers. These activities include new product development, modification of existing products, and solving technical problems. This position will focus on the proliferation and development of thermoset resins and additives for the Sheet Molding Compound (SMC), Bulk Molding Compound (BMC), pultrusion and other composite fabrication techniques. Potential travel could be up to approximately 50%. Lab work will account for 2 / 3rds of the responsibilities. Travel will more likely be 33% for the first several years.

Job Activities :

Tech and Process Support

Coordinate and partake in Technical Service Calls at the customer as required.

Coordinate and partake in Customer Trials, Meetings and Demonstrations as required.

Coordinate and partake in the scale-up process trials in SMC, BMC and pultrusion applications.

Product Development

Work with Product Leaders in formulation and developing of new products, and modifying current products, to meet the Customer’s fitness for use.

Communicate internally within the company (Sales, R&D, Management) and company’s customers to gather the information necessary to develop new and modify current products.

Laboratory Support

Work with Product Leaders to prepare (SMC, BMC, and pultrusion) lab formulations and testing to company policies and procedures.

Work with Product Leaders and Technologists to prepare, test and ship samples to customers.

Coordinate and perform limited lab studies.

Work Documentation

Skilled in using Microsoft Office

Document Technical Service Calls, Customer Trials, Meetings etc., via written reports, e-mails, etc.

• If you’d like to hear more about this opportunity and others we are currently working on, please contact Stephanie Kemp at skemp@cps4jobs.com.

JO : 180.25SK

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Salary

$100,000 - $140,000 + Bonus

Benefits and Relocation

M,D,L, 401K, relocation package is comprehensive, TR, vacation, Bonus program is great.